WIP MONDAY Accelerate Agenda

9:30 AM–10:30 AM

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WIP ALL Attendee Welcome Breakfast

Start WIP Monday with great food, warm connections, and big energy. Meet the WIP Steering and Advisory Council, Mentorship Program participants and all fellow attendees. Enjoy a relaxed breakfast designed to help you meet new colleagues, reconnect with friends, and get set for a powerful day of learning and leadership.

11:00 AM–11:45 AM – Select Your WIP Choice Session

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WIP CHOICE | Build a Learning Culture That Powers Performance
In a fast-changing parking and mobility landscape, learning drives performance. In this session, Allison Kinney, Head of Employee Experience at Metropolis, shares how to build scalable learning programs that connect employee development to business outcomes. She will also explore real examples from Metropolis’ rapid growth and acquisitions to see what works in dispersed teams.

Learn how to embed training into daily operations, equip leaders to coach, and use data and feedback to measure impact. Attendees will leave this session with practical frameworks to align training with performance goals, boost engagement and retention, and build an adaptable workforce ready for an AI-powered future – creating lasting value for employees, customers, and the bottom line.

Speaker: 
Allison Kinney, Head of Employee Experience, Metropolis

WIP CHOICE | Emotional Intelligence – C-Suite Leaders Mentoring Your Success
Lead with greater awareness, clarity, and confidence. In this candid conversation, four executives share how emotional intelligence helps leaders build trust, guide teams through change, and drive stronger business results. Hear practical strategies for balancing culture and performance, strengthening accountability, and turning diverse perspectives into smarter decisions. Gain honest insights, real-world leadership lessons, and actionable ideas to help lead with purpose and deliver impact.

Attendee Takeaways:

• Identify emotional intelligence skills that shape culture and performance.
• Apply leadership strategies that strengthen trust, accountability, and engagement.
• Evaluate how inclusive, emotionally intelligent leadership supports ROI and long-term growth.

Speakers: 
Angela Clark, Esq., Owner, Nationwide Parking Services
Julie Dixon, President, Dixon Resources Unlimited
Kacey Siskind, SVP, HONK
Maggie Vercoe, Chief Operating Officer, TEZ Technology

12:00 PM–1:30 PM

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WIP Networking Lunch Quick Connect NETWORKING ACCELERATOR
Celebrate the 2026 WIP Mentors and Mentees and connect with WIP attendees to expand network connections. Full lunch service provided.

2:00 PM–2:45 PM – WIP KEYNOTE

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Lead With Intention: Turning Pressure Into Purpose
Keynote Speaker Debra Russell
Every leader faces moments that test clarity, confidence, and resilience – difficult conversations, stalled teams, career pressures, organizational change, and market uncertainty. In this energizing keynote, leadership strategist Debra Russell shares a simple yet powerful framework to help leaders identify where they still have choice, influence, and ownership – even when circumstances feel beyond their control.

Designed for WOMEN IN PARKING members, but open to all NPA members who register to attend WIP Monday, this keynote will help emerging and experienced leaders refocus their energy, respond with intention, and move teams forward with purpose. Attendees will gain a practical leadership mindset and actionable tools they can use immediately to lead through complexity, pressure, and change with greater confidence and measurable impact.

Keynote Speaker
Debra Russell, Board Certified Master Coach, International Keynote Speaker, and Leadership Strategist

Since 1986, Debra Russell has been training, coaching, and developing leaders around the world. With nearly four decades of experience, she’s built a reputation for turning powerful leadership ideas into practical actions that spark meaningful change. Today, Debra collaborates with business owners and leadership teams to break free from day-to-day demands and lead more effectively – creating stronger, more empowered organizations and helping leaders spark clarity, ownership, and forward momentum.

3:00 PM–3:45 PM – Select Your WIP Choice Session

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WIP CHOICE | When the Ground Shifts: Leading, Rebuilding, and Defining Moments of Change
In the parking industry, change doesn’t wait. New owners bring new expectations. Mergers, exits, and shifting roles have impact. Cultures blend, consumers expect more, and teams shift in public and private sectors and everything in between. The question is, how do you lead through it?

In this candid panel discussion, parking leaders share real-world experiences and valuable lessons learned from leadership shifts, ownership changes, organizational restructures, mergers, acquisitions, and career disruption. Hear the opportunities and challenges of what worked, what failed. Lean into engaging and vulnerable conversations about how to steady yourself, your teams, perform with confidence, remain authentic, and move forward with purpose.

Attendees will gain practical strategies to lead through uncertainty, support colleagues, reframe setbacks, evaluate new opportunities, and build a career that can weather change. The session will help attendees add to their leadership tool set and learn to:

1. Lead through transition by stabilizing teams, communicating clearly, and maintaining trust during ambiguity.
2. Build career resilience by reframing setbacks, strengthening personal brand, and using networking to create new opportunities.
3. Expand business knowledge by considering legal, market strategies, financial, cultural, and values-based factors during career or organizational change.
4. Use mentorship and networks strategically by understanding how mentors, sponsors, peers, and industry relationships can help professionals navigate uncertainty and open new doors.

Moderator: 
Jenny Davlin, IOM, Chief Business Officer, National Parking Association

Panelists:
Sarah Blouch, CEO, CampusParc, and Vice Chair, WIP Steering Team
Nicole Hankins, Executive Vice President, Business Development and Strategic Accounts, LAZ Parking, and Chair, WIP Steering Team
Stephanie Hogue, President & CEO, Mobile Infrastructure, and WIP MONDAY Convention Chair

WIP CHOICE | Boomers to Zoomers: Cracking the Code of Generational Service in Parking
Parking customers span Boomers to Zoomers – and one service style won’t satisfy them all. This session breaks down how generational communication habits shape perceptions of service, loyalty, and frustration in parking.

Use consumer data and real-world examples to learn why both younger and older customers tend to be the most outspoken – and most prone to poor experiences. Explore how tone, channel, and response speed matter: Gen Z and Millennials expect fast, digital resolution, while Baby Boomers value reassurance, clarity, and respect.

Challenge the myth that “tech comfort” automatically drives satisfaction and learn how hybrid (human + tech) service bridges gaps.

Leave with practical training tactics and KPIs to improve satisfaction and reduce complaints.

Speaker: 
Courtney Cooper, Senior Events + Community Manager, Parker Technology

4:00 PM–4:45 PM – Select Your WIP Choice Session

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WIP CHOICE | LEARN TO LEAD: Five Guiding Principles That Strengthen Leadership Impact
Leadership rarely follows a straight line – so learn to lead with principles that hold up in uncertainty.

In this interactive session, learn how to apply five guiding principles inspired by “Footie” to strengthen your leadership impact:

1. Take courageous risks to spark innovation
2. Leave an intentional footprint through everyday choices
3. Excel in adversity with grit and adaptability
4. Lead with positivity to energize teams
5. Be a dreamer by aligning vision with execution

Attendees will leave this session with practical leadership strategies and one committed action step.

Speaker: 
Jeff Krablin, SVP, National Business Growth & Development, Reimagined Parking

WIP CHOICE | MENTORING & COACHING Interactive Session
In this interactive mentoring session, mentors and mentees will engage in a mix of whole group conversation, small group or breakout discussions, and one-on-one dialogue to explore current goals, challenges, and “aha” moments in real time. The session begins with a brief check-in and icebreaker, then participants help set the agenda by surfacing their most pressing questions and objectives. Through guided questions, live problem-solving, and scenario-based activities, pairs and small groups generate options, share experiences, and identify concrete actions they can take after the session.

5:00 PM–6:00 PM

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NEON NIGHTS! NPA Great Groups Reception for all WIP MONDAY Attendees, Sponsored by WIP
Grab your invitation and turn up the energy at NEON NIGHTS! – the NPA Great Groups Reception.

This is where NPA’s most engaged communities meet, mix, and mingle. This high-voltage networking celebration is designed for WOMEN IN PARKING, Certified Parking Professionals (CPPs/CPP All Stars), NPA New Members, and 40 Under 40 Young Professionals – the leaders, builders, and changemakers driving what’s next in parking.

Expect fast connections, bold conversations, and a lively, neon-soaked vibe that makes it easy to meet your people, swap ideas, and kick off the NPA Convention & Expo.

6:00 PM–8:00 PM

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WIP Steering Team Dinner (By Invitation)
 

2:00 PM–5:00 PM

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NPA Great Groups Lounge, Sponsored by WIP

Sponsored by WOMEN IN PARKING, the Great Groups Lounge in the EXPO Hall is a place to network, meet, or just relax. The lounge is open during show floor hours.

6:00 PM–8:00 PM

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WOMEN IN PARKING Dine Around
Network and enjoy an evening at Amalfi by Bobby Flay (Caesars Palace) with your WIP parking peers and industry leaders. The NPA Dine Around is a great way to meet new colleagues, make new friends, and join a stimulating night of conversation and discussion.

A $100 payment guarantees your spot at the Dine Around and covers the cost of an appetizer, choice of entree, dessert and limited drinks. Secure your seat early. Learn more.
 

12:30 PM–5:00 PM

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NPA Great Groups Lounge, Sponsored by WIP

Sponsored by WOMEN IN PARKING, the Great Groups Lounge in the EXPO Hall is a place to network, meet, or just relax. The lounge is open during show floor hours.

9:00 AM–12:00 PM

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NPA Great Groups Lounge, Sponsored by WIP

Sponsored by WOMEN IN PARKING, the Great Groups Lounge in the EXPO Hall is a place to network, meet, or just relax. The lounge is open during show floor hours.

10:00 AM–11:00 AM

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Great Groups Tour WOMEN IN PARKING
Join WOMEN IN PARKING colleagues for this fun networking activity and explore the NPA Expo Hall. Meet new vendors, suppliers, and solutions providers.

10:45 AM–11:45 AM

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WIP Mentoring Lab – A Pop-Up Mentoring Event
A high-energy pop-up mentoring experience – right on the expo show floor. Meet trusted advisors, swap real-world strategies, and leave with practical next steps to accelerate your leadership, confidence, and career momentum.