CPP Preparation Course

The CPP Preparation Course will examine and explore:

• Successful studying techniques for the CPP exam
• CPP learning resources, where to find them and how to use them 
• CPP practice exam questions – what the question is really asking – where and how to determine the correct answer.      
• Selected CPP Study Guide Chapters

Easy A: Useful CPP Study Habits and Techniques

This CPP class is for both CPP candidates as well as parking managers planning to lead a group or team of employees through the CPP process. The class will examine and demonstrate how to prepare a typical study roadmap, and what resources are available through NPA to do this. It will also demonstrate how to set up and lead CPP study group or team of students as well as how to prepare for the CPP exam.

Speaker:                
Banlusack Phommachanh, CPP, Field Operations Supervisor University of Delaware

Parking Operations: Understanding Market Segments and Modes of Operation

Parking Plays a supporting role to a wide variety of industries, and it is critical to the success of nearly any venture that relies on its patrons to arrive and depart via automobile. This webinar draws on content from chapter 1 of the Certified Parking Professional Study Guide. It examines the different market segments that make up the parking industry and the variety of parking operations that serve different types of customer.

At the end of this class, attendees will be able to:

• Understand the different market segments in the parking industry.
• Name the two basic types of parking operations.
• Discuss the key elements of operating self-park (honor) facilities.
• Be able to describe the different ways to operate an attended self-park facility.
• Name the different types of valet parking.
• Describe attendant-assisted parking.

It will also include an opportunity for attendees to test their knowledge by answering some CPP practice exam questions.

This class is based on the content in the following chapter of the CPP Study Guide: Chapter 1, Types of Parking Operations.

Webinar Leader:
Chris Hankins, CPP, Vice President, Colonial Parking, Inc. (DE) and Chair, NPA’s Certification Advisory Board

CPP Study Guide Chapter 15: Sustainable Parking

Sustainable parking is not just good for the environment, it’s good for business.

This class will examine the steps that parking operators can take to manage their operations in an environmentally responsible manner. It will review ways to reduce, reuse, and recycle in office environments; outline the components of greener parking operations; and demonstrate how to reduce pollution as surface cleaning and other maintenance operations are performed.

The class will also examine how parking operations can generate additional revenue by charging fees to "plug in" electric vehicles.

It will also include an opportunity for attendees to test their knowledge by answering some CPP practice exam questions.

This class is based on the content in chapters 15 of the CPP Study Guide: Sustainable Parking.

Speaker:
Ruben Escobar, CPP, Operations Manager, Allpro Parking, LLC

CPP Study Guide Chapter 8: Maintenance

Maintaining a parking facility in top condition should be an important priority for parking managers. Managing a continuous facility maintenance program is not only cost-effective budget-wise, it also helps make the facility cleaner, safer, and more inviting to customers and potential clients.

This class will examine the critical elements of a maintenance program including electrical, heating and Ac systems, winterization programs, and structural maintenance.

At the end of this class, attendees will be able to:

• Understand the importance of a condition assessment for a parking facility.
• Describe a maintenance program for the many components found in a parking facility.
• Learn how to inspect and maintain floors, expansion and construction joints, stair and elevator towers and structural steel elements and much more.

It will also include an opportunity for attendees to test their knowledge by answering some CPP practice exam questions.

This class is based on the content in chapter 8 of the CPP Study Guide: Maintenance.

Webinar Leader:
Chris Hankins, CPP, Vice President, Colonial Parking, Inc. (DE) and Chair, NPA’s Certification Advisory Board