Emergency Preparedness Certificate |
Parking Maintenance Certificate |
Valet Operations Certificate
Fleet Operations Certificate Program
Tuesday, September 9 | 9:00 AM – 12:00 PM
The program will examine the essential building blocks of a fleet program that every parking operator should know. This includes fleet vehicles and fleet vehicle types, employee recruitment and training processes, fleet productivity tools, as well as service and safety standards.
Who Should Attend?
The course is ideal for parking managers and supervisory-level employees in commercial, municipal, health care, airport, and other parking operations.
In this program, you will:
- Explore the business model and economics behind different fleet programs.
- Learn the different types of available fleet vehicles, their characteristics, fuel options, and applicability in different types of fleet businesses.
- See best practices for recruiting, training, and retaining fleet employees and drivers.
- Understand the importance of proper shuttle maintenance and risk-management procedures.
- Hear how to establish and manage service standards and fleet operating procedures.
- Examine how to respond to realistic service scenarios in fleet operations.
- Find resources to assist in fleet operations planning.
Led by a parking industry expert with decades of fleet operations experience, the course is a blend of classroom presentations, skills exercises, and case studies for a highly engaging learning experience.
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Instructor:
Mathew Winston, Chief Relaxed Officer, Relaxed Leasing
What's Included:
- 1/2 day instructor-led study programs in shuttle operations
- Certificate materials and workbook
- Certificate of attendance
- Credit toward NPA Certified Parking Professional (CPP) credential
Course Fee: $149.00
Note: Attendees must be registered for the 2025 NPA Annual Convention & Expo to attend this program.
