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Emergency Preparedness Certificate Program

Tuesday, September 9 | 2:00 PM – 5:00 PM


EmergencyFrom weather-related issues to active shooters in the workplace, emergencies can affect parking facilities and operations at any time. It is critical that parking managers be able to respond to these emergencies diligently, professionally, and effectively to manage risk, safeguard employees and patrons, and protect their business assets.

Who Should Attend?

The course is ideal for parking managers, enforcement officers, and supervisory-level employees in commercial, municipal, health care, airport, and other parking operations.

>> ATTENDEE TAKEAWAYS

This half-day certificate course will demonstrate the appropriate steps to take to prepare in advance for an emergency situation. It will examine different types of emergencies that affect parking operations, from natural events like weather to human-related emergencies like terrorism and operational disasters such as fire or flooding.

The program will outline the building blocks of an emergency response plan to deal with the different types of potential incidents. It will demonstrate how to train staff in disaster and emergency procedures.

  • Learn the essential elements of an emergency preparedness plan.
  • Review the appropriate steps to take to prepare in advance for an emergency.
  • Understand the appropriate emergency procedures for natural and man-made disasters.
  • Prepare to coordinate a disaster plan with the client/landlord’s procedures.
  • Identify training methods to empower staff to handle emergencies.
  • Discuss case studies and how to manage operations in a crisis situation.
  • Learn a systematic approach to safely evacuating a facility.
  • Find resources to guide your emergency planning process.

Led by a parking industry expert with decades of emergency management training, the course is a blend of classroom presentations, skills exercises, and case studies for a highly engaging learning experience.       

Instructors:

Thomas Hartley, MHA, MBA-Finance, Associate Vice President, FIU Operations and Safety, Florida International University
Lissette Hernandez, CAPP, Director of Sustainability and Physical Plant, Florida International University

What's Included:

  • 1/2-day instructor-led study programs in emergency preparedness
  • Course materials and workbook
  • Certificate of attendance
  • Credit toward NPA Certified Parking Professional (CPP) credential

Course Fee: $149.00

Note: Attendees must be registered for the 2025 NPA Annual Convention & Expo to attend this program.

 


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