Choose from 50+ education programs and networking events to grow your business and career. This year’s theme, “Mobility in Motion,” supports an education conference program that explores the interconnection of technology, transportation, consumers, and business. View the full program.
You'll also have a chance to experience some of New Orleans' state-of-the-art parking operations and discover the latest products and solutions in our expansive expo hall.
Search the conference schedule by track, by day, by keyword, or by audience. You can also search our stellar line-up of speakers – thought leaders, entrepreneurs, technology experts, and business executives who will start the conversation on the future of mobility and opportunities for parking asset owners and operators.
(Schedule subject to change.)
Sunday, September 17 | ||
Session Title | Room | Venue |
---|---|---|
3:00 PM - 5:00 PM | ||
Registration Open Sunday | Outside Expo Hall B1 | New Orleans Convention Center |
5:30 PM - 9:00 PM | ||
Evening Jazz and Riverboat Cruise - SOLD OUT | Departs JW Marriott Hotel | Off Property |
Monday, September 18 | ||
Session Title | Room | Venue |
8:00 AM - 5:30 PM | ||
Registration Open Monday | Outside Expo Hall B1 | New Orleans Convention Center |
9:30 AM - 10:30 AM | ||
WOMEN IN PARKING Charity Kick-off Event | Room 208-209 | New Orleans Convention Center |
10:00 AM - 4:00 PM | ||
NPA On-Arrival Lounge Monday | Outside Expo Hall B1 | New Orleans Convention Center |
10:00 AM - 5:30 PM | ||
One Day Prep CPP Course | Room 217 | New Orleans Convention Center |
10:00 AM - 12:00 PM | ||
Shuttle Service Monday AM | Hotel Lobby | JW Marriott Hotel |
10:01 AM - 10:45 AM | ||
CPP Prep Class 1: Chapter 1: Types of Parking Operations | Room 217 | New Orleans Convention Center |
11:00 AM - 11:45 AM | ||
CPP Prep Class 2: Chapter 5: Equipment Technology | Room 217 | New Orleans Convention Center |
DEI Toolkit Series: Core 1 – Developing a DEI Program | Room 212- 213 | New Orleans Convention Center |
Digital Wallets: How These Payment Platforms Are Changing Parking | Room 215-216 | New Orleans Convention Center |
11:00 AM - 12:00 PM | ||
WOMEN IN PARKING Opening Program: Take the Doughnut: How to Go After What You Want | Room 208-209 | New Orleans Convention Center |
11:00 AM - 2:30 PM | ||
DEI Certificate of Achievement | Room 217 | New Orleans Convention Center |
12:00 PM - 12:45 PM | ||
CPP Prep Class 3: Chapter 15: Sustainable Parking | Room 217 | New Orleans Convention Center |
12:00 PM - 1:00 PM | ||
WOMEN IN PARKING Leading Voices: Lessons in Leadership, Business, and Life | Room 208-209 | New Orleans Convention Center |
1:00 PM - 1:45 PM | ||
Bending the Curb: How Bend, Oregon, Manages the Curb, Parking, & Congestion | Room 206 | New Orleans Convention Center |
Digital Tipping 101: What Every Parking Organization Needs to Know | Room 215-216 | New Orleans Convention Center |
Real Estate Trends Shaping Parking | Room 203-205 | New Orleans Convention Center |
Stepping Up: How to Successfully Manage the Leadership Role | Room 212- 213 | New Orleans Convention Center |
1:00 PM - 2:00 PM | ||
WIP Advisory Council Luncheon | Room 211 | New Orleans Convention Center |
2:00 PM - 2:45 PM | ||
Citation Management: Compliance-Based Enforcement Through Effective Technology | Room 206 | New Orleans Convention Center |
Loss Prevention & Enforcement: Using Real-Time Data to Drive Revenues | Room 215-216 | New Orleans Convention Center |
NPA Futures 2023: Electrification | Room 203-205 | New Orleans Convention Center |
Origin Stories: My Career in Parking | Room 212- 213 | New Orleans Convention Center |
2:00 PM - 3:00 PM | ||
CPP Prep Class 4: CPP Practice Exam: So, How Ready Are You? | Room 217 | New Orleans Convention Center |
Leading Through the Experience of Others: Coaching, Training, and Mentoring for Success | Room 208-209 | New Orleans Convention Center |
2:00 PM - 5:00 PM | ||
Parking Facility Tour to New Orleans International Airport | Departs from NPA Registration Area | New Orleans Convention Center |
2:30 PM - 3:00 PM | ||
Monday Afternoon Conference Break | Breakout Sesions on Level 2 | New Orleans Convention Center |
3:00 PM - 3:45 PM | ||
RFP Management 2.0: Getting in the Room & Closing the Deal | Room 215-216 | New Orleans Convention Center |
3:00 PM - 4:30 PM | ||
WOMEN IN PARKING ACCELERATE Forum | Room 208-209 | New Orleans Convention Center |
3:00 PM - 5:30 PM | ||
CPP Prep Class 5: CPP Exam Testing | Room 217 | New Orleans Convention Center |
3:30 PM - 5:30 PM | ||
Shuttle Service Monday PM | NOCC Transportation Center (Hall G) | New Orleans Convention Center |
4:00 PM - 5:00 PM | ||
NPA Board of Directors Meeting | Room 214 | New Orleans Convention Center |
5:15 PM - 8:30 PM | ||
Taste the Big Easy New Orleans Culinary Tour - SOLD OUT | Departs JW Marriott Hotel | Off Property |
7:30 PM - 9:00 PM | ||
NOLA Secret Social - Sold Out | Off Property | Off Property |
Tuesday, September 19 | ||
Session Title | Room | Venue |
7:30 AM - 9:30 AM | ||
Shuttle Service Tuesday AM | Hotel Lobby | JW Marriott Hotel |
7:30 AM - 10:30 AM | ||
Coffee Cafe Tuesday | Outside Expo Hall B1 | New Orleans Convention Center |
7:30 AM - 5:30 PM | ||
Registration Open Tuesday | Outside Expo Hall B1 | New Orleans Convention Center |
8:00 AM - 8:45 AM | ||
DEI Toolkit Series: Core 2 – Managing DEI Programs | Room 212- 213 | New Orleans Convention Center |
Reinventing the Parking Structure: How Mobility Trends Are Impacting Design | Room 206 | New Orleans Convention Center |
Smart Cities: Setting the Stage for Mobility | Room 203-205 | New Orleans Convention Center |
9:00 AM - 9:45 AM | ||
Leveraging Technology & People to Drive Exceptional Experiences | Room 203-205 | New Orleans Convention Center |
The New Normal: Generating Revenue in the Post-Pandemic Market | Room 215-216 | New Orleans Convention Center |
Top-Flight Service: How LAX Reimagined the Passenger Parking Experience | Room 206 | New Orleans Convention Center |
10:00 AM - 11:00 AM | ||
NPA Opening Keynote - Inspiring Greatness Through G.R.I.T. Robyn Benincasa | Great Hall A | New Orleans Convention Center |
11:00 AM - 3:00 PM | ||
NPA’s On-Arrival Lounge Tuesday | Outside Expo Hall B1 | New Orleans Convention Center |
11:30 AM - 12:15 PM | ||
Campus Mobility and Parking Management Design: Future Trends 2030 | Room 206 | New Orleans Convention Center |
First-Class Service: How to Build a Service-Based Culture Organization | Room 212- 213 | New Orleans Convention Center |
NPA Futures 2023: Digitization | Room 203-205 | New Orleans Convention Center |
Regional & Family Parking Operator Peer Network | Room 217 | New Orleans Convention Center |
Valet Operations: Teams, Trends, and Hi-Touch Service | Room 215-216 | New Orleans Convention Center |
12:30 PM - 1:30 PM | ||
2023 NPA Awards Luncheon | Great Hall A | New Orleans Convention Center |
1:00 PM - 5:00 PM | ||
Valet Operations Certificate Program | Room 215-216 | New Orleans Convention Center |
Fleet Operations Certificate Program | Room 217 | New Orleans Convention Center |
1:30 PM - 5:30 PM | ||
Expo Hall Tuesday | Expo Hall B1 | New Orleans Convention Center |
NPA Headshot Lounge | Expo Hall B1 | New Orleans Convention Center |
2:00 PM - 4:00 PM | ||
Parking Consultants Council Annual Meeting | Room 214 | New Orleans Convention Center |
2:00 PM - 5:00 PM | ||
Parking Facility Tour to City of New Orleans | Departs from NPA Registration Area | New Orleans Convention Center |
2:30 PM - 3:30 PM | ||
Meet NPA Leaders & Resources at NPA Central | NPA Central | New Orleans Convention Center |
2:30 PM - 4:30 PM | ||
Premium Parking Beverage Bar Tuesday | Expo Hall B1 | New Orleans Convention Center |
3:00 PM - 3:30 PM | ||
Expo Hall Afternoon Break | Expo Hall B1 | New Orleans Convention Center |
5:30 PM - 7:30 PM | ||
Shuttle Service Tuesday PM | NOCC Transportation Center (Hall G) | New Orleans Convention Center |
6:00 PM - 7:30 PM | ||
Opening Welcome Event: Mardi Gras World | Grand Oaks Mansion | Mardi Gras World |
Wednesday, September 20 | ||
Session Title | Room | Venue |
7:30 AM - 9:30 AM | ||
Shuttle Service Wednesday AM | Hotel Lobby | JW Marriott Hotel |
7:30 AM - 4:00 PM | ||
Registration Open Wednesday | Outside Expo Hall B1 | New Orleans Convention Center |
8:00 AM - 8:45 AM | ||
CANCELED - DEI Toolkit Series: Core 3 – Success Metrics SESSION CANCELED | Room 212- 213 | New Orleans Convention Center |
Parking Design & Operations: New Standards | Room 215-216 | New Orleans Convention Center |
The Comeback Kid: How One Parking Paved Its Road to Recovery | Room 203-205 | New Orleans Convention Center |
The Rise of Mechanical and Automated Parking | Room 206 | New Orleans Convention Center |
8:00 AM - 10:00 AM | ||
Coffee Cafe Wednesday | Outside Expo Hall B1 | New Orleans Convention Center |
8:00 AM - 12:00 PM | ||
Emergency Preparedness Certificate Program | Room 217 | New Orleans Convention Center |
8:30 AM - 4:00 PM | ||
NPA’s On-Arrival Lounge Wednesday | Outside Expo Hall B1 | New Orleans Convention Center |
9:00 AM - 9:45 AM | ||
Cyber Parker: How One Parking Built the IMFs PARCS & Data System | Room 203-205 | New Orleans Convention Center |
DEI Toolkit Series: As a Manager, Learn How to Enact an Inclusive Talent Policy | Room 212- 213 | New Orleans Convention Center |
Fair Play: DEI, RFPs, & What You Need to Know About the Public-Sector Bid Process | Room 206 | New Orleans Convention Center |
NPA Futures 2023: Personalization | Room 215-216 | New Orleans Convention Center |
9:00 AM - 12:00 PM | ||
Parking Facility Tour of Tulane University Parking & Transit Operations | Departs from NPA Registration Area | New Orleans Convention Center |
10:00 AM - 2:00 PM | ||
Expo Hall Wednesday | Expo Hall B1 | New Orleans Convention Center |
NPA Headshot Lounge | Expo Hall B1 | New Orleans Convention Center |
10:30 AM - 1:30 PM | ||
Premium Parking Beverage Bar Wednesday | Expo Hall B1 | New Orleans Convention Center |
11:00 AM - 12:00 PM | ||
Meet NPA Leaders & Resources at NPA Central | NPA Central | New Orleans Convention Center |
11:30 AM - 12:30 PM | ||
Attendee and Exhibitor Lunch | Expo Hall B1 | New Orleans Convention Center |
12:00 PM - 1:00 PM | ||
NPA Past Board Chair Luncheon | Room 211 | New Orleans Convention Center |
1:00 PM - 5:00 PM | ||
Parking Maintenance Certificate Program | Room 217 | New Orleans Convention Center |
2:00 PM - 2:45 PM | ||
Cracking the Branding Nut: Tactics For Developing a Killer Brand | Room 215-216 | New Orleans Convention Center |
Curb Management: New Rules of the Road | Room 206 | New Orleans Convention Center |
Reinventing Parking Management | Room 203-205 | New Orleans Convention Center |
2:00 PM - 3:45 PM | ||
Leadership, Excellence, and Focus: How to Get Ahead in the Parking Service Industry | Room 212- 213 | New Orleans Convention Center |
2:30 PM - 4:30 PM | ||
Shuttle Service Wednesday PM | NOCC Transportation Center (Hall G) | New Orleans Convention Center |
3:00 PM - 3:45 PM | ||
Automated Parking Guidance Systems (APGS): Learnings From Real-Life Projects | Room 206 | New Orleans Convention Center |
Back to the Future: What I Got Right (and Wrong) About Parking | Room 215-216 | New Orleans Convention Center |
Plugged In: What Every Parking Operator Needs to Know About EVs | Room 203-205 | New Orleans Convention Center |
3:00 PM - 5:00 PM | ||
Parking Industry Institute Board Meeting | Room 214 | New Orleans Convention Center |
7:00 PM - 9:30 PM | ||
Ghost Hunters Tour SOLD OUT | Ice House Bar at Provincial hotel | Off Property |
Thursday, September 21 | ||
Session Title | Room | Venue |
9:00 AM - 10:00 AM | ||
NPA Headshot Lounge | Expo Hall B1 | New Orleans Convention Center |
9:00 AM - 12:00 PM | ||
Expo Hall Thursday | Expo Hall B1 | New Orleans Convention Center |
Registration Open Thursday | Outside Expo Hall B1 | New Orleans Convention Center |
Shuttle Service Thursday AM | Hotel Lobby | JW Marriott Hotel |
9:30 AM - 10:00 AM | ||
Attendee and Exhibitor Expo Hall Breakfast | Expo Hall B1 | New Orleans Convention Center |
9:30 AM - 10:30 AM | ||
NPA Peer Network and Members’ Meet-up | NPA Central | New Orleans Convention Center |
9:30 AM - 11:30 AM | ||
Premium Parking Beverage Bar Thursday | Expo Hall B1 | New Orleans Convention Center |
10:30 AM - 12:00 PM | ||
NPA-NASCAR Challenge | Expo Hall B1 | New Orleans Convention Center |
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