Emergency Preparedness Certificate | Valet Operations Certificate 


Fleet Operations Certificate Program


Tuesday, September 19

1:00 PM - 5:00 PM

Fleet programs are an integral part of many parking operator’s product solutions. Fleet operations come in variety of sizes and complexity from a single van operation at a hotel or apartment, to extensive off-airport or on-campus shuttle services.  

The program will examine the essential building blocks of a fleet program that every parking operator should know.  This includes fleet vehicles and fleet vehicle types, employee recruitment and training processes, fleet productivity tools, as well as service and safety standards.       

>> ATTENDEE TAKEAWAYS

In this program, you will:

  • Explore the business model and economics behind different fleet programs.
  • Learn the different types of available fleet vehicles, their characteristics, fuel options, and applicability in different types of fleet businesses.
  • See best practices for recruiting, training, and retaining fleet employees and drivers.
  • Understand the importance of proper shuttle maintenance and risk-management procedures.
  • Hear how to establish and manage service standards and fleet operating procedures.
  • Examine how to respond to realistic service scenarios in fleet operations.
  • Find resources to assist in fleet operations planning.

Led by a parking industry expert with decades of fleet operations experience, the course is a blend of classroom presentations, skills exercises, and case studies for a highly engaging learning experience.       

>> WHO SHOULD ATTEND?

The course is ideal for parking managers, and supervisory level employees in commercial, municipal, health care, airport, and other parking operations.

Faculty:

Mathew Winston, Chief Relaxed Officer, Relaxed Leasing

What's Included:

  • 1/2 day instructor-led study programs in shuttle operations
  • Certificate materials and workbook
  • Certificate of attendance
  • 3 Credit hours towards NPA Certified Parking Professional (CPP)

Course Fee: $149.00

Note: Attendees must be registered for the 2023 NPA Annual Convention & Expo to attend this program.

 

Register Now


Get Certified: The Fleet Operations Certificate Program provides 3 continuing education (CE) hours toward the CPP designation. Learn more.



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