|BUSINESS INTELLIGENCE||WOMEN IN PARKING||TALENT & DEI||MOBILITY OPS||TRANSPORTATION TRENDS|
The Business Intelligence track will focus on the latest industry research, business trends, and thought-leadership in parking, mobility, and the wider business world. View the Full Program Schedule.
Key Sessions Include:
Real Estate Trends Shaping Parking
NPA Futures 2023 Series: Electrification | Digitization | Personalization
Smart Cities: Setting the Stage for Mobility
Leveraging Technology & People to Drive Exceptional Experiences
Reinventing Parking Management
The Comeback Kid: How One Parking Paved Its Road to Recovery
Plugged In: What Every Parking Operator Needs to Know About EVs
Monday, September 18 | 1:00 PM – 1:45 PM
Parking entrepreneurs are involved in a wide range of real estate developments and investments, from mixed-use projects to the repurposing of existing parking assets. Hear the latest business intelligence on real estate values, asset management developments, and the opportunities for parking asset owners.
The program will examine the full cycle of real estate management, from land development usage to the timing of any prospective sale. It will also explore the advantages and disadvantages of partnerships, leases, and joint ventures (JVs).
This program will examine:
• How to position surface parking lots for sale and development.
• How to understand the true value of underlying land using:
o Market Analysis
o Zoning Analysis
o Comp Analysis
• The optimal point of inflection on value for a sale or asset disposal.
• The benefits and downsides when partnering with other developers or real estate partners.
• The different types of joint ventures and lease structures for real estate disposition.
Monday, September 18 | 2:00 PM – 2:45 PM
There are many upstream and downstream costs associated with an EV charging stations investment. Learn the true cost behind EV charging from those who have made that investment and are reaping the rewards.
Chicago’s Millennium Garages crunched the numbers on EV charging stations, diving deep into the minutiae of details to really understand what they were buying. Hear their story and lessons learned, and profit from their homework.
This program will explore:
• How urban and campus mobility in 2023 is playing catch-up as EV adoption is accelerating faster than the installation of chargers
• The key questions that parking operators should ask themselves and their suppliers
• Assess power requirements to support EV charging stations and the cost and time to implement
• Type 1 and Type 2 chargers: what type, what configuration, why
• Battery storage solutions – opportunities and costs
• Operational challenges and solutions
• How parking locations can increase revenue by offer charging and what pricing models to consider
• The growing financial ecosystem of companies willing to build out EV charging networks
Chief Strategy & Innovation Officer
Millennium Garages Concession
CEO & Co-Founder
Millennium Garages Concession
Tuesday, September 19 | 8:00 AM – 8:45 AM
The future of the parking industry will be part of a connected space, where data is shared, aggregated, and managed by a variety of entities both public and private, commercial, and non-profit. This “smart city” development is taking place NOW and will have a profound impact on parking operations, their clients, and consumers.
Hear how smart cities are planning for the future through public-private partnerships, federal grant money, and other innovative partnerships.
Director, Center for Transportation Public-Private Partnership Policy
George Mason University
Tuesday, September 19 | 9:00 AM – 9:45 AM
Technologies such as digital payment, services request platforms, and integrated labor management solutions are all changing how parking operators are doing business and engaging with consumers and their own employees. During this session, the presenter will discuss the role technology plays in a hi-touch, hi-service environment like parking. Is there a sweet spot between technological efficiency and world-class service?
This program will examine how the success of any technology depends on how deeply it shapes human experience. It will explore:
• The role of technology solutions in hi-service situations.
• The importance of a data-centric model and how data is used to drive experience and efficiencies, as well as enhance revenue.
• Potential applications to non-parking-related service activities and experiences.
• Examples of how Towne Park uses its technology solutions to enhance the client, customer, and employee experience.
The Parking Whisperer
Tuesday, September 19 | 11:30 AM – 12:15 PM
A range of digital tools and products are transforming parking management, significantly reducing costs, and improving efficiency in operations. This session will explore how everything from PARCS systems to elevators can be connected via the Internet of Things (IoT) to centrally manage and control a parking facility. In addition, Artificial Intelligence (AI) systems are already making an impact on parking operations What are the costs, the savings, and the benefits of these changes?
This program will explore how:
Chief Growth Officer
SVP, Chief Information & Marketing Officer
Chief Operating Officer
Wednesday, September 20 | 8:00 AM – 8:45 AMLearn how One Parking fueled its road to recovery post COVID with clever technology, savvy marketing, and a keen understanding of local markets and clients.
President / COO
Wednesday, September 20 | 9:00 AM – 9:45 AM
Parking will become increasingly “personal” in the near future by providing operators the ability to take their customers literally from point A to a parking spot in point B. Learn how these new wayfinding tools and communication devices can improve the customer experience, add client value, and improve revenues.
This program will explore how:
Clavel Arquitectos (architects)
VP/GM Consumer & Events Business
|Colleen M. Niese
Colonial Parking (DC)
Wednesday, September 20 | 2:00 PM – 2:45 PM
Join three industry thought leaders as they explore the paradigm shifts happening in the parking industry, reinventing how they manage their enterprises, run their business operations, and serve their customers.
They will discuss the challenges and opportunities these changes present for operators, technology companies, equipment vendors, asset owners, and other sectors of the parking industry. Hear how these shifting paradigms are driving their business strategies and, in the process, moving parking from an analog service industry to a digital technology business.
This is an open and informal roundtable discussion led by experts in which audience participation is heavily encouraged. Come grab the mic and share your insights!
Co-Founder & CEO
CEO & Founder
Wednesday, September 20 | 3:00 PM – 3:45 PM
EVs are coming to a parking operation like yours. But how many EVs? When? And crucially, how can a parking operator monetize this significant investment?
Hear from experts who will provide real guidance and insight into successful adoption of EVs, along with the technology and equipment needed to support them.
During the program they will examine the right type of charging technology to pursue, and the infrastructure behind it. They will also address how to monetize a charging program, and the various payment platforms to support them. Finally, they will cover the operational challenges around EVs, including fire risk, ADA issues, and other factors.
Senior Vice President of Sales – North America
President & Chief Operating Officer
Vice President, Utility Market Development
Manager, Site Acquisition
|Carl L. Schneeman, P.E.
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