Emergency Preparedness Certificate | Shuttle Operations Certificate


Valet Operations Certificate Program

Valet


Tuesday, September 20

1:00 PM - 5:00 PM

NPA's Valet Operations Certificate Program provides an in-depth look at the fundamentals and best practices of valet parking operations. Led by parking industry experts with decades of valet operations experience, the course is a blend of classroom presentations, skills exercises, and case studies for a highly engaging learning experience.

>> ATTENDEE TAKEAWAYS

  • Identify the different types of valet operations, the clients associated with each, and their needs and expectations.
  • Recognize the different management structures used for valet operations.
  • A better understanding of the 5 key elements of valet operations:
    • Product and Operations Management
    • Safety and Risk Management
    • Employee Management
    • Service Delivery
    • Technology as an operations tool
  • Understand the personnel, equipment, and supply requirements for valet operations.
  • List some key considerations, risks, and concerns for valet parking operations.
  • Learn about the latest technology innovations and their application in valet operations.
  • Understand how to recruit, train, motivate, and lead a valet employee team.

>> WHO SHOULD ATTEND?

The course is targeted to parking managers, emerging leaders, and supervisory level employees in commercial, municipal, health care, airport, special event, and other valet parking operations.

Faculty:

Brooks Ellis, CPP, Vice President Operations, Evolution Parking and Guest Services
Estlin Rydman, CPP, President, FC Hospitality

What's Included:

  • 1/2-day instructor-led study programs in valet operations
  • Course Materials and workbook
  • Certificate of attendance
  • 3 Credit hours towards NPA Certified Parking Professional (CPP)

Course Fee:

Note: Attendees must be registered for the 2022 NPA Annual Convention & Expo to attend this program.
Valet Operations Fee EARLY-BIRD
Paid By APRIL 29		 ADVANCED
Paid By AUGUST 31 		 ON-SITE
Begins SEPT. 1
Regular Delegate
NPA Member  $129 $149 $189
Non-Member  $179 $199 $239
Supplier Delegate
NPA Member  $189 $219 $259
Non-Member  $239 $259 $299





 

REGISTER

[Registration for Certificate Programs is Closed]


Get Certified: The Valet Operations Certificate Program provides 3 continuing education (CE) hours towards the CPP designation. Learn more.




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