Conference Program

Choose from 50+ education programs and networking events to grow your business and career. This year’s theme, “Parking Mobilized,” supports an education conference program that explores the interconnection of technology, transportation, consumers, and business.

You’ll also have a chance to experience some of Austin’s state-of-the-art parking operations and discover the latest products and solutions in our expansive expo hall.

Search the conference schedule, by track, by day, by keyword, or by audience.
(Schedule subject to change.)

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 Friday, September 16
Session Title Room Venue
2:00 PM - 6:00 PM
Exhibitor Move-In Exhibit Hall 1 and 2 Austin Convention Center
 Saturday, September 17
Session Title Room Venue
8:00 AM - 4:00 PM
Exhibitor Move-In Exhibit Hall 1 and 2 Austin Convention Center
 Sunday, September 18
Session Title Room Venue
8:00 AM - 4:00 PM
Exhibitor Move-In Exhibit Hall 1 and 2 Austin Convention Center
12:00 PM - 5:00 PM
NPA On Arrival Lounge Open Meeting Room 2 Austin Convention Center
Registration Open Sunday Expo Lobby / Palazzo Austin Convention Center
1:00 PM - 5:00 PM
WOMEN IN PARKING Hospitality Suite Open Meeting Room 3 Austin Convention Center
1:00 PM - 5:30 PM
WOMEN IN PARKING ACCELERATE Conference Ballroom B Austin Convention Center
2:00 PM - 3:00 PM
Sharpening Your Personal Brand to Move Ahead into 2023 Meeting Room 9C Austin Convention Center
2:30 PM - 5:30 PM
WOMEN IN PARKING: Build-A-Bike Charity & Networking Event Ballroom B Austin Convention Center
Kick Off Connector: Austin Craft Brewery Tour Bus Loading Zone Trinity Street Departs from Austin Convention Center
2:30 PM - 6:00 PM
Kick Off Connector: Way Out Austin Food Tour Bus Loading Zone Trinity Street Departs from Austin Convention Center
3:00 PM - 4:00 PM
COFFEE TALK: Valet Parking Operators Meeting Room 6A Austin Convention Center
Creative Problem Solving for Parking … And Life Meeting Room 9C Austin Convention Center
3:00 PM - 5:00 PM
National Parking Association Board of Directors Meeting Meeting Room 7 Austin Convention Center
4:00 PM - 5:00 PM
COFFEE TALK: Regional & Family Parking Operators Meeting Room 6B Austin Convention Center
 Monday, September 19
Session Title Room Venue
7:30 AM - 5:30 PM
NPA On Arrival Lounge Open Meeting Room 2 Austin Convention Center
Registration Open Monday Expo Lobby / Palazzo Austin Convention Center
8:00 AM - 9:00 AM
City Parking in the Next 10 Years: Smarter, Cleaner, Mobile, & Connected Meeting Room 9B Austin Convention Center
Demand Management, Dynamic Pricing, & How to Maximize Rev Par Meeting Room 10B Austin Convention Center
Recruiting & Retention Tactics: 20 Hot Ideas Right Now Meeting Room 9A Austin Convention Center
WOMEN IN PARKING: Mentor Roundtable Ballroom B Austin Convention Center
8:00 AM - 10:00 AM
Exhibitor Move-in Exhibit Hall 1 and 2 Austin Convention Center
9:00 AM - 10:00 AM
CPP Class 1: Chapter 5: Equipment Technology Meeting Room 10C Austin Convention Center
Getting to Net Zero: An Airport Case Study in Fleet Management Meeting Room 9B Austin Convention Center
Running a Sustainable Parking Operation: Products, Tools & Techniques Meeting Room 10A Austin Convention Center
Service Recovery Post COVID-19: A Practical Skill Set You Can Adopt Meeting Room 9A Austin Convention Center
The Acceleration of Digital Adoption: What’s Next? Meeting Room 10B Austin Convention Center
The Road to Recovery Index: Latest Industry Insights on Parking’s Rebound Meeting Room 9C Austin Convention Center
WOMEN IN PARKING: Opening Speaker: Connecting Business Through Value, Simplicity, & Service Ballroom B Austin Convention Center
10:00 AM - 11:30 AM
NEW! General Session: Opening Keynote & Awards Ceremony Ballroom A Austin Convention Center
11:30 AM - 3:00 PM
Exhibitor Show Hours Exhibit Hall 1 and 2 Austin Convention Center
Expo Hall Open Monday Exhibit Hall 1 and 2 Austin Convention Center
12:00 PM - 1:00 PM
Expo Lunch Monday Exhibit Hall 1 and 2 Austin Convention Center
12:15 PM - 3:00 PM
NPA Supplier Showcase Monday Exhibit Hall 1 and 2 Austin Convention Center
1:30 PM - 2:30 PM
CPP Class 2: Chapter 12: Marketing & Community Relations Meeting Room 10C Austin Convention Center
WOMEN IN PARKING: Ask the Expert: What Impactful Leaders Say About Powering Through Change Ballroom B Austin Convention Center
2:00 PM - 4:00 PM
Facility Tour - Airport Property: Austin-Bergstrom International Airport Bus Loading Zone Trinity Street Departs from Austin Convention Center
2:45 PM - 3:45 PM
CPP Class 3: Chapter 8: Maintenance Meeting Room 10C Austin Convention Center
WOMEN IN PARKING: Rise Up: Making it to the Top Ballroom B Austin Convention Center
3:00 PM - 4:00 PM
RFP Management: Why Price Isn’t Always the Success Factor Meeting Room 10A Austin Convention Center
Successful Consumer Engagement Tactics Drive Revenue Meeting Room 10B Austin Convention Center
Taking Your Team to the Next Level Meeting Room 9A Austin Convention Center
Valuing Your Parking Asset & Preparing for a Sale Meeting Room 9C Austin Convention Center
4:00 PM - 5:00 PM
40 Ideas In 40 Minutes: NPA’s 40 Under 40 Share Secrets of Success Meeting Room 9A Austin Convention Center
CPP Class 4: CPP Practice Exam: So, How Ready Are You? Meeting Room 10C Austin Convention Center
EV Charging Stations: From Idea to Implementation Meeting Room 10A Austin Convention Center
Global Perspectives on Digital Parking: Trends & Technologies to Watch Meeting Room 10B Austin Convention Center
Parking Technology Disruptors: Who to Watch, Who to Follow Meeting Room 9B Austin Convention Center
The EV Revolution & What It Means for Parking Meeting Room 9C Austin Convention Center
WOMEN IN PARKING: Career Journey: Making the Life, Career, and Personal Choices That Matter Ballroom B Austin Convention Center
6:00 PM - 7:30 PM
Opening Welcome Event: A "Taste" of Austin The Reverbery Hilton Austin
 Tuesday, September 20
Session Title Room Venue
7:30 AM - 5:30 PM
Registration Open Tuesday Expo Lobby / Palazzo Austin Convention Center
8:00 AM - 8:45 AM
COFFEE TALK: Diversity, Equity, & Inclusion Meeting Room 6A Austin Convention Center
COFFEE TALK: Municipal Parking Meeting Room 6B Austin Convention Center
8:00 AM - 5:00 PM
NPA On Arrival Lounge Open Meeting Room 2 Austin Convention Center
8:30 AM - 12:00 PM
MOBILIZED FOR THE FUTURE A Conversation On Mobility, Technology, & Opportunity Ballroom A Austin Convention Center
8:31 AM - 9:15 AM
The Sober Truth about EVs, Mobility, and the Future of the Grid Ballroom A Austin Convention Center
9:00 AM - 9:45 AM
Patient Care: Hospital Parking Trends & Challenges Meeting Room 9B Austin Convention Center
9:25 AM - 10:10 AM
Fully Charged: Detroit’s Big Bet on the Electric Future Ballroom A Austin Convention Center
10:00 AM - 10:45 AM
Parking Career Path: Diversity, Inclusion, & Success Meeting Room 9A Austin Convention Center
10:20 AM - 11:05 AM
Tapping into the power (and money) in the Infrastructure of the Smart City Ecosystem Ballroom A Austin Convention Center
11:00 AM - 11:45 AM
CANCELLED That’s Not Fair: How City Parking Fees are Changing, and the Implications for Parking Operators Meeting Room 9B Austin Convention Center
Industry Stage - Diversity Equity and inclusion Find Your Fire – How Leaders Can Turn Moments into Inclusive Movements Ballroom B Austin Convention Center
11:15 AM - 12:00 PM
Path to Prosperity: Using Advances in the Connected Experience to Your Advantage Ballroom A Austin Convention Center
12:00 PM - 4:30 PM
Exhibitor Show Hours Exhibit Hall 1 and 2 Austin Convention Center
Expo Hall Open Tuesday Exhibit Hall 1 and 2 Austin Convention Center
12:30 PM - 1:30 PM
Expo Lunch Tuesday Exhibit Hall 1 and 2 Austin Convention Center
1:00 PM - 4:10 PM
NPA Supplier Showcase Tuesday Exhibit Hall 1 and 2 Austin Convention Center
2:30 PM - 4:30 PM
Parking Consultants Council Meeting Meeting Room 7 Austin Convention Center
Facility Tour - Municipal Property: City of Austin Bus Loading Zone Trinity Street Departs from Austin Convention Center
7:00 PM - 10:00 PM
Networking Mixer: Austin Live Music Tour Experience
7:30 PM - 9:00 PM
40Under40 Social Event: Game Night Bus Pick up at 5th Street Entrance to Hilton Off Property
 Wednesday, September 21
Session Title Room Venue
8:00 AM - 8:45 AM
COFFEE TALK: Airport and Off-Airport Roundtable Meeting Room 6B Austin Convention Center
COFFEE TALK: University and Campus Parking Meeting Room 6B Austin Convention Center
Curb Your Enthusiasm: State of the Art Curb Management, Wayfinding, & Signage Meeting Room 9B Austin Convention Center
8:00 AM - 11:00 AM
Registration Open Wednesday Expo Lobby / Palazzo Austin Convention Center
9:00 AM - 9:45 AM
Build, Partner, or Buy? Increasing Your Valuation Through Added Technologies Meeting Room 9C Austin Convention Center
Campus Parking Design Trends, Innovations, & Developments Meeting Room 10A Austin Convention Center
The Emergence of the Hybrid Parker: Now What? Meeting Room 10B Austin Convention Center
9:00 AM - 10:00 AM
Parking Industry Institute (PII) Board Of Trustees Meeting Meeting Room 7 Austin Convention Center
Shuttle & Fleet Management: What’s New on Deck Meeting Room 9B Austin Convention Center
10:00 AM - 10:45 AM
Leadership in the Service Economy Meeting Room 9A Austin Convention Center
Out of The Gate First: The Stadium & Special Event Parking Experience Meeting Room 9B Austin Convention Center
Reaching Sustainability Targets with Automated Parking Solutions Meeting Room 10A Austin Convention Center
The Millenialization of Parking: Capturing the Tech Savvy Consumer Meeting Room 10B Austin Convention Center
10:30 AM - 1:00 PM
Exhibitor Show Hours Exhibit Hall 1 and 2 Austin Convention Center
Expo Hall Open Wednesday Exhibit Hall 1 and 2 Austin Convention Center
11:00 AM - 12:00 PM
Expo Brunch Wednesday Exhibit Hall 1 and 2 Austin Convention Center
11:30 AM - 1:00 PM
NPA Supplier Showcase Wednesday Exhibit Hall 1 and 2 Austin Convention Center
1:00 PM - 10:00 PM
Exhibitor Move-Out Hours Exhibit Hall 1 and 2 Austin Convention Center



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