Keynote

Opening Keynote, Full Breakfast – In-person Exclusive!

Tuesday, September 28, 8:30 a.m.– 9:30 a.m.
Location: NPA Theater

David Delong, PhD

Retaining Workforce Knowledge in a Thin, COVID-19 Leadership Pipeline

We’re back, together again. Doesn’t it feel great?! Enjoy a real, live in-person breakfast and experience at the NPA Opening Keynote event. Catch up with colleagues on the past year, get ready for the future ahead, and welcome to the 2021 NPA Convention & Expo.

The keynote address will feature author, academic, research fellow, and talent management expert, Dr. David Delong. Learn the practical solutions that parking operators must adopt to address the critical skill shortages created by major changes in workforce demographics, shifts in generational values, and new technologies.

About Dr. David Delong

David Delong, PhD, is President of Smart Workforce Strategies. He is also an esteemed research fellow at the MIT AgeLab, and a former adjunct professor at Babson College where he taught “Leading & Managing Organizational Change.”

As a writer, David co-authored The Executive Guide to High-Impact Talent Management (McGraw-Hill), and authored the widely praised book Lost Knowledge: Confronting the Threat of an Aging Workforce (Oxford University Press). His most recent book is Graduate to a Great Job: Make Your College Degree Pay Off in Today’s Market.

David has spoken for and consulted with organizations such as MetLife, American Council of Life Insurers, the Federal Reserve Bank, Farm Credit System, Microsoft, MasterCard, Lockheed Martin, the U.S. Nuclear Regulatory Commission, Ernst & Young and Accenture.

His work has been widely cited in the New York Times, Fortune Magazine, the Wall Street Journal, the Financial Times, Harvard Business Review Blog, CIO Magazine, US News & World Report and the Boston Globe. He has also been interviewed on NPR’s “Morning Edition” and “Talk of the Nation.”

Sponsored by: