Interactive. Intensive. Real conversation with parking pros globally. Learn real time in highly engaging sessions that spark conversation with peers. Track features 1-to-1 intensive sessions. Interactive COFFEE TALK and STRAIGHT TALK sessions focus on specific parking sectors and parking issues relevant right now.
Managing curbside congestion to support Las Vegas’s tourism industry is an evolving challenge across deliveries, taxis, ride-hailing, and personal vehicles.
Learn how the City of Las Vegas is easing congestion and managing its curb space with two new programs in this state-of-the-art case-study session. The city is partnering with Uber, parking technology company FlashParking, customer support provider Parker Technology, and parking operator LAZ Parking to allow drivers with Uber access to the staging area.
You will see the results of this project as well as the results from the curbside management program launched in partnership with Cox Communications on Main Street outside the Plaza hotel-casino.
Both programs are the first of their kind in the country that demonstrate new technologies that are being developed to improve the downtown experience for visitors and drivers alike.
Brandy Stanley, CAPP
Parking Services Manager
City of Las Vegas
The keynote address will feature author, academic, research fellow, and talent management expert, Dr. David Delong. Learn the practical solutions that parking operators must adopt to address the critical skill shortages created by major changes in workforce demographics, shifts in generational values, and new technologies. Learn more.
David Delong, PhD
Smart Workforce Strategies
Grab some lunch, choose a table, and learn something new at NPA’s Ask the Expert Lunch and Learn session. Hosted by a moderator, each table will have a series of questions, challenges, comments, and conversation starters touching on every facet of the parking business. Where the best place to recruit talent? How do you plan for an EV change future?
Choose a question or comment and let the conversation begin. Moderators will make sure that everyone gets a chance to contribute and speak. This is an awesome way to find out what’s happening in the parking business and how peers, colleagues, and competitors and managing real-life issues.
Join in interactive deep-dive discussions among peers on critical issues for business recovery, rebound, rehiring and ROI. Bonus access to NPA Coffeehouse virtual resources.
Valet operations were down, but not out in 2020. Learn how valet owners are building back stronger than ever in 2021. Join this open-mic discussion with valet owners, operators, and suppliers in the Valet Operators COFFEE TALK program. The session will examine the current state of the valet operations, and how owners are re-imagining their business after COVID. There will be lots to discuss, from new technology tools to successful service and employee solutions.
The Parking Whisperer
Participate in this open-mic forum for airport and off-airport parking entrepreneurs, owners, and operators hear how this important parking sector has rebuilt its business this year. There will be lots for the audience to discuss with our facilitator from TNCs to shuttle operations and from government regulation on CO2 to business development opportunities.
John Groden, CPP
Parking Concepts Inc.
Director Business Development
Green Power Motor Company
Join other municipal parking operators and transportation directors in this open-mic forum on the state of the parking business in cities, central business districts, and shared parking spaces. There will be lots of the audience to discuss including how to generate parking demand, how to manage EV charging and electric vehicles, curb management, congestion, enforcement, sustainability, and what’s happening in your city.
Thomas Leathers, CAPP,
Chief Parking Administrator,
City of Durham
Participate in this open-mic forum for Universities Healthcare and Campus Operators parking, transportation directors, and suppliers and hear how this critical parking sector is operating in the new normal on campus. There will be lots for the audience to discuss with our facilitator from EV charging stations to scooter bikes and micro transit issues. More on sessions for university & hospital leaders.
Director, Parking and Transportation Services
University of Maryland, Baltimore
Interactive brainstorming sessions with take-home solutions on topics requested by you. Crowdsourcing at its best!
Work and learn with colleagues, peers, and friends in this creative, facilitator-led education program. Using the power of “crowd-sourcing,” the program will explore what parking operators need to do to provide a safe, clean, sanitary, and service-friendly environment. The knowledge generated will be developed, created, and displayed on our “Straight Talk Wall." Attendees are welcome to photograph the results and take them home to put into action.
Regional Vice President of Parking & Transportation
Work and learn with colleagues, peers, and friends in this creative, facilitator-led education program. Using the power of “crowd-sourcing,” the program will explore how parking operators can find new markets, new customers, and new clients using technology, apps, data mining, and more. The knowledge generated will be developed, created, and displayed on our “Straight Talk Wall." Attendees are welcome to photograph the results and take them home to put into action.
Park Equity, LLC
Work and learn with colleagues, peers, and friends in this creative, facilitator-led education program. Using the power of “crowd-sourcing,” the program will explore what parking operators can do to engage with employees, recognize achievement, reward success, and build a successful team. The knowledge generated will be developed, created, and displayed on our “Straight Talk Wall." Attendees are welcome to photograph the results and take them home to put into action.
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