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CPP Preparation Course


Monday, September 14

The Certified Parking Professional Preparation Course is an intensive 1-day study program for those seeking to earn the NPA’s coveted CPP designation. The program is facilitated by members of NPA’s Certification Advisory Board (CAB.) The program is a blend of class-room instruction, facilitator led discussions, practical exercises and group work. The fee for the CPP Preparation Course is complimentary with a convention registration.

The CPP Preparation Course is designed to help participants prepare to take the CPP certification exam.

CPP Preparation Class Schedule at a Glance

9:00 a.m. - 9:30 a.m.    Certified Parking Professional: Ready, Set, Study for the CPP
9:45 a.m. - 10:45 a.m.    Easy A: Useful CPP Study Habits and Techniques
11:00 a.m. - 12:00 p.m.    CPP Practice Exam: So, How Ready Are You?
12:15 p.m. - 1:15 p.m.    Lunch on your own
1:15 p.m. - 2:15 p.m.    CPP Study Guide Chapter 6: Disaster Planning
2:30 p.m. - 3:30 p.m.    CPP Study Guide Chapter 13: Valet Parking
3:45 p.m. - 4:45 p.m.    CPP Study Guide Chapter 15: Sustainable Parking

Who Should Attend?

The CPP Preparation Course program is relevant for all parking sectors: Commercial, Municipal, On/Off Airport, Valet, University, Healthcare, Industry suppliers

>> ATTENDEE TAKEAWAYS

The CPP Preparation Course will examine and explore:

  • Successful studying techniques for the CPP exam
  • CPP learning resources, where to find them and how to use them 
  • CPP practice exam questions – what the question is really asking – where and how to determine the correct answer.      
  • Selected CPP Study Guide Chapters

>> FULL COURSE SCHEDULE

9:00 a.m. - 9:30 a.m. Certified Parking Professional: Ready, Set, Study for the CPP

Are you interested in earning the CPP designation but don’t know where to start? Do you want to know how to study for, and successfully complete, the CPP exam?

This initial CPP calls will provide attendees with an overview of the Certified Parking Professional designation, and the certification application and renewal process. The class will also give attendees the opportunity to answer some of the CPP practice exam questions, guided by a CPP instructor, in an interactive question-and-answer session.

Speakers:
Bryan Alexander, CPP, Industry Sales Manager – Parking, CPI Crane Payment Innovations  
Kathy Phillips, CPP, Sr. Vice President, Alliant Insurance Services, Inc


9:45 a.m. - 10:45 a.m. Easy A: Useful CPP Study Habits and Techniques

This CPP class is for both CPP candidates as well as parking managers planning to lead a group or team of employees through the CPP process. The class will examine and demonstrate how to prepare a typical study roadmap, and what resources are available through NPA to do this. It will also demonstrate how to set up and lead CPP study group or team of students as well as how to prepare for the CPP exam.

Speaker:                
Banlusack Phommachanh, CPP, Field Operations Supervisor University of Delaware


11:00 a.m. - 12:00 p.m. CPP Practice Exam: So, How Ready Are You?

This interactive session will explore some of the questions in the CPP exam and give students an opportunity to answer these questions under exam conditions. In addition, it will provide students an opportunity to discuss some questions, as a group, and with the CPP faculty. 

Speaker:
Banlusack Phommachanh, CPP, Field Operations Supervisor University of Delaware


12:15 p.m. - 1:15 p.m. Lunch on your own


1:15 p.m. - 2:15 p.m. Parking Operations: Understanding Market Segments and Modes of Operation

Parking Plays a supporting role to a wide variety of industries, and it is critical to the success of nearly any venture that relies on its patrons to arrive and depart via automobile. This webinar draws on content from chapter 1 of the Certified Parking Professional Study Guide. It examines the different market segments that make up the parking industry and the variety of parking operations that serve different types of customer.

At the end of this class, attendees will be able to:

  • Understand the different market segments in the parking industry.
  • Name the two basic types of parking operations.
  • Discuss the key elements of operating self-park (honor) facilities.
  • Be able to describe the different ways to operate an attended self-park facility.
  • Name the different types of valet parking.
  • Describe attendant-assisted parking.

It will also include an opportunity for attendees to test their knowledge by answering some CPP practice exam questions.

This class is based on the content in the following chapter of the CPP Study Guide: Chapter 1, Types of Parking Operations.

Webinar Leader:
Chris Hankins, CPP, Vice President, Colonial Parking, Inc. (DE) and Chair, NPA’s Certification Advisory Board


2:30 p.m. - 3:30 p.m. CPP Study Guide Chapter 15: Sustainable Parking

Sustainable parking is not just good for the environment, it’s good for business.

This class will examine the steps that parking operators can take to manage their operations in an environmentally responsible manner. It will review ways to reduce, reuse, and recycle in office environments; outline the components of greener parking operations; and demonstrate how to reduce pollution as surface cleaning and other maintenance operations are performed.

The class will also examine how parking operations can generate additional revenue by charging fees to "plug in" electric vehicles.

It will also include an opportunity for attendees to test their knowledge by answering some CPP practice exam questions.

This class is based on the content in chapters 15 of the CPP Study Guide: Sustainable Parking.

Speaker:
Ruben Escobar, CPP, Operations Manager, Allpro Parking, LLC


3:45 p.m. – 4:45 p.m. CPP Study Guide Chapter 8: Maintenance

Maintaining a parking facility in top condition should be an important priority for parking managers. Managing a continuous facility maintenance program is not only cost-effective budget-wise, it also helps make the facility cleaner, safer, and more inviting to customers and potential clients.

This class will examine the critical elements of a maintenance program including electrical, heating and Ac systems, winterization programs, and structural maintenance.

At the end of this class, attendees will be able to:

  • Understand the importance of a condition assessment for a parking facility.
  • Describe a maintenance program for the many components found in a parking facility.
  • Learn how to inspect and maintain floors, expansion and construction joints, stair and elevator towers and structural steel elements and much more.

It will also include an opportunity for attendees to test their knowledge by answering some CPP practice exam questions.

This class is based on the content in chapter 8 of the CPP Study Guide: Maintenance.

Certified Parking Professional

What's Included:

  • 1-Day instructor-led study course
  • CPP course materials and workbook
  • 4 Credit hours towards NPA Certified Parking Professional (CPP)
  • Early access to NPA Opening reception
  • Preferred seating at the opening Keynote event

Course Fees:

There is no charge for this program, but attendees must register for the 2020 NPA Annual Convention and Expo. Attendees are welcome to attend the entire program, any individual session, or combination of classes.
Register Here >>

Get Certified: Attendance at the CPP Preparation Program provides 4 continuing education (CE) hours towards the CPP designation. Learn more.