NPA Think Tank: No Ticket, No Problem: The Role of Ticketless Parking in the Customer Experience
Wednesday, October 23, 2019 11:30 AM - 12:30 PM
Venue: Loews Sapphire Hotel
Room: Grand Caribbean 7
Dates: October 23, 2019 11:30 AM - 12:30 PM EST
This roundtable session will facilitate thought-provoking discussions around ticketless parking platforms.
Using real examples, it will explore how shopping centers, airports and parking operators utilize ticketless parking platforms in their respective businesses to uncover how they improve the overall experience of their customers.

It will answer questions from the very basic up to the more complicated ones on how it works, what are the challenges being experienced, what features are of interest to businesses and what features don’t matter.

About NPA Think Tanks
NPA Think Tank events are deep-dive discussions on topics of interest to all types of operators in the parking business. It is a great opportunity to ask questions of industry experts, share your successes with peers, or discuss the challenges that you are experiencing in your parking operations with colleagues.

Shaun Donaghey, VP Operations, ADVAM
Dan Lyman, Transaction Network Services
Jenna Buckner,CEO, InnovAt
Chris Leach, Manager, Parking Operations, Metropolitan Airports Commission


Show-Floor Experiences
Speaker : Jenna Buckner
Speaker : Shaun Donaghey
Speaker : Chris Leach
Speaker : Dan Lyman