| NPA Think Tank: No Ticket, No Problem: The Role of Ticketless Parking in the Customer Experience | |
| Wednesday, October 23, 2019 | 11:30 AM - 12:30 PM |
| Venue: Loews Sapphire Hotel | |
| Room: Grand Caribbean 7 | |
| Dates: October 23, 2019 11:30 AM - 12:30 PM EST | |
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This roundtable session will facilitate thought-provoking discussions around ticketless parking platforms. Using real examples, it will explore how shopping centers, airports and parking operators utilize ticketless parking platforms in their respective businesses to uncover how they improve the overall experience of their customers. It will answer questions from the very basic up to the more complicated ones on how it works, what are the challenges being experienced, what features are of interest to businesses and what features don’t matter. About NPA Think Tanks NPA Think Tank events are deep-dive discussions on topics of interest to all types of operators in the parking business. It is a great opportunity to ask questions of industry experts, share your successes with peers, or discuss the challenges that you are experiencing in your parking operations with colleagues. Moderator Shaun Donaghey, VP Operations, ADVAM Panelists Dan Lyman, Transaction Network Services Jenna Buckner,CEO, InnovAt Chris Leach, Manager, Parking Operations, Metropolitan Airports Commission
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Show-Floor Experiences
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| Speaker : Jenna Buckner |
| Speaker : Shaun Donaghey |
| Speaker : Chris Leach |
| Speaker : Dan Lyman |