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Mobility Operations

Focused on current trends and best practices in parking operations. Learn to optimize special event parking, transportation shuttle management, parking in the health-care environment, and curb management strategies. Explore LPR technology, gateless parking solutions, as well as safety and maintenance issues. Detailed session descriptions coming soon.

Crowd Pleaser: How to Improve the Guest Parking Experience at Special Events >>

Transportation Shuttle Management: Tools and Trends >>

University Parking: Today’s Challenges, Tomorrow’s Opportunities >>

Five by Five: New Best Practices in Campus Parking >>

I Want to Go Gateless; What Do I Need to Know? >>

How to Maximize Parking Capacity: A Clearwater Downtown Parking Case-study >>

Flight Plan: Airport Pick-Up & Drop-Off Trends >>

Life Cycle of the Healthcare Campus Parking System >>



Crowd Pleaser: How to Improve the Guest Parking Experience at Special Events
Tuesday, October 22, 9:45 a.m. – 10:45 a.m.

Learn how parking operators at sporting arenas, festivals, and university concert venues plan, manage, and execute their operations.

Large sports arenas and special event venues face unique challenges in providing a seamless parking experience for their patrons. Fans want to be out of the parking lots and into their seats well before game-time or before the show starts. And when it is all over, they want to be on their way without delay. Savvy parking operators are using the latest technology and event logistics software to provide this flawless parking experience before and after a sports or special event.

Join a panel of arena and event operators as they explain their approach to special event and arena parking. The panel will:

  • Examine remote parking and shuttle services at event venues including GPS tracking and cameras on shuttle busses
  • Discuss VIP Valet parking programs for the ultimate in customer service
  • Outline best practices for safe and effective Uber/Taxi Drop offs/Pick ups
  • Explore the critical need for cohesive partnership with police and emergency responders in emergency preparedness
  • Examine revenue control systems integration with Stub Hubb, Groupon, and other third-party vendors

Learning Objectives

  • Understand parking design considerations for special event spaces. 
  • Learn best practices for safe and effective Uber/Taxi Drop offs/Pick ups
  • Learn revenue control systems integration

Speakers:

Gordon MarrinGordon Marrin
Vice President Event Group
LAZ Parking




Stanley Savage, MPA Director, Parking and Traffic Management, Atlanta, Georgia


Transportation Shuttle Management: Tools and Trends
Tuesday, October 22, 11:00 a.m. – 12:00 noon

Hear the latest trends in shuttle management operations from parking operators at university campuses, off-airport shuttle services, and healthcare properties. The panelists will discuss the latest technology tools available to operators, current shuttle vehicles, fuel options and financing support, employee engagement tactics, customer service opportunities.

Shuttle programs are an integral part of many parking solutions from off-airport operations to campus transportation. Alternative fuel vehicles, GPS systems, and other smart technology are providing parking operators with better tools to manage this complex service.

This program will examine the current trends in shuttle management and operation as well as the latest tools available to operators to improve productivity and the customer experience.

A question and answer session will follow the presentation.

Learning Objectives

  • Hear the state-of-the-art in smart shuttle technology
  • Understand employee recruitment, training, and engagement tactics
  • Learn key shuttle success and operational metrics

Moderator:

John GrodenJohn Groden, CPP
Vice President
Colonial Airport Parking



 

Speakers:

James Mansell, National Sales Manager, Micro Bird Commercial
Joe RudolphJoe Rudolph
Director, Business Development
ROUSH Clean Tech




Armand Scala, Associate Director, University of Maryland, College Park


University Parking: Today’s Challenges, Tomorrow’s Opportunities
Morning Breakfast and Opening Session
Wednesday, October 23, 7:00 a.m. – 8:00 a.m.

University campus transportation managers will face myriad choices and decisions in the coming decade. Whether to build more parking and how to finance that construction; how to plan for and manage autonomous vehicular traffic on campus; how to choose and deploy the right technology solutions for a changing student population, and many others.    

Learning Objectives

  • Hear the latest trends in campus parking design and construction.
  • Understand how to choose the right technology solutions for your campus
  • Learn how to plan for autonomous vehicles on campus

A question and answer session will follow the presentation.

Join Casey Wagner of Walker Consultants, for an overview of the opportunities and challenges facing campus parking in the coming decades.   

Speakers:

Casey WagnerCasey Wagner
COO
Walker Consultants




Dennis Delaney, Assistant Director, University of Texas, Austin


Five by Five: New Best Practices in Campus Parking
Wednesday, October 23, 8:00 a.m. – 9:00 a.m.

Take away 25 best practices in campus parking provided by our expert panel. Panelist will present fresh design concepts, operational best practices, best use of technology, employee engagement tactics, and more.

Five seasoned university parking executives will provide five best practices that guide their parking operations in today’s busy environment. Attend this session and by mid-morning you will have 25 best practices to take back home to implement on your campus.

The panelists will explore everything from their successful parking enforcement tactics to how they management technology changes, and from LPR program management body camera usage and other HR issues. The audience will also be asked for its contribution. Bring a pen, take plenty of notes.

Learning Objectives

  • Understand best practices in campus parking operations
  • Share the operational challenges and successes on your campus
  • Hear the latest technology and productivity tools

Panelists include:

Angela HallAngela Hall
Assistant Director, Parking and Transportation Services
University of Maryland, Baltimore




Adele ClementsAdele Clements
Senior Director, Transportation and Parking Services
Emory University




  Carl DePinto, Director Parking Transportation Services, Duke University
Sarah BlouchSarah Blouch
President/CEO
CampusParc at The Ohio State University




 Matthew Kennedy, CAPP, CPP, Director of Transportation, Delivery, and Support Services, Northeastern Illinois University


I Want to Go Gateless; What Do I Need to Know?
Wednesday, October 23, 9:30 a.m. – 10:30 a.m.

Discover the key questions you need to consider when planning to take your parking operation gateless. Successful operators of gateless facilities will show they did it, what lesson they learned, what best practices to follow, and what pitfalls to avoid.

The University of Delaware explains how they went gateless, what they learned during the process, how they are using their systems currently, and what their next steps are. They will explore the critical steps that operators need to consider when embarking on a project like this. What timeline to plan for; how to critically analyze equipment needs, employee training issues, and client / user considerations.

Two technology providers involved in this project offer their perspective and field questions from the audience about different ways to approach and implement this type of installation.

Learning Objectives:

  • Examine the critical path to successfully implement a gateless parking solution 
  • Learn how to analyze equipment and technology requirements 
  • Identify client, user, and stakeholder issues 

Speakers:

Banlusack PhommachanhBanlusack Phommachanh, CPP
Field Operations Supervisor
University of Delaware




Scot DeLanceyScot DeLancey
Senior Vice President for Market Strategy
T2 Systems




Mike Nesselrodt, Public Safety Accounts Manager, ComSonics, Inc.


How to Maximize Parking Capacity: A Clearwater Downtown Parking Case-study
Wednesday, October 23, 4:00 p.m. – 5:00 p.m.

See how the City of Clearwater, FL maximized its public and private parking capacity and improved mobility operations for all its citizens. Using a masterplan and parking study approach, the city addressed shared parking needs, event parking management, payment solutions and new uses for technology.

Clearwater City parking managers and the project lead from Kimley-Horn, David Taxman, present a detailed case-study of this project. They will examine and present:

  • Opportunities for shared parking among private parking facilities Downtown
  • The benchmarking of parking facilities in Florida that incorporate art, mixed-uses, and sustainable features
  • Site selection analysis of preferred location for a new parking facility
  • Strategies to maximize potential of existing parking facilities (i.e. signage and technology)
  • Event parking management process
  • Mobility solutions to support alternative transportation options
  • Operational and other management improvements

A question and answer session will follow the presentation

Learning Objectives

  • How to identify private parking and how to facilitate shared parking agreements between private businesses.
  • How to implement parking operation/management and mobility improvements that help maximize the capacity of a downtown parking system and improve convenience/accessibility.
  • Provide ideas to incorporate multiple uses and improve the attractiveness of a parking facility based on sample parking structures in Florida.

Moderator:

David Taxman, Project Manager, Kimley-Horn

Speakers:

TBA


Flight Plan: Airport Pick-Up & Drop-Off Trends
Wednesday, October 23, 5:15 p.m. – 6:00 p.m.

Learn how parking operators and near-airport management companies are responding to the challenges of ride share demand, access fees, and shuttle management challenges at a variety of airports across the US.

Shuttle and parking operations at airports has gotten much more challenging in the last few years. From ride share issues to access fees and shuttle management challenges, the airport drop-off curb is becoming as congested and difficult to navigate as any downtown street. In this informative presentation you will learn how parking operators and near-airport management companies are responding to these trends and you will hear how a variety of airports across the US are dealing with these issues.

Learning Objectives

  • Hear how different airports across the US are managing airport drop-off and pick-up challenges.
  • Discover how TNCs are impacting operations at airports.  
  • Understand the changing business environment around parking and shuttle management at airports. 

A question and answer session will follow the presentation.

Speaker:

Sarah FisherSarah Fisher
Senior Vice President and General Counsel
The Parking Spot



 


Life Cycle of the Healthcare Campus Parking System
Thursday October 24, 8:00 a.m. – 9:00 a.m.

Explore the working life cycle of the parking system within a busy healthcare campus. Expert panelists will present on a range of topics from planning and design issues, transportation and mobility services, service delivery systems, and building repurposing and renewal. Relevant campus parking operations in university healthcare and private sector operations.

Attendees will be able to utilize the information given and apply it to the unique needs of their campus or facility.

A question and answer session will follow the presentation.

Learning Objectives

  • Understand the planning that goes into design and long-term maintenance and operation of a healthcare campus parking system.
  • Understand the integration of mobility into a healthcare campus.
  • Understand the opportunities for garage facility re-purposing within the healthcare campus.

Moderator:

Chad Snyder, Senior Associate, Walter P. Moore & Associates, Inc

Speakers:

Bill Donovan, PhD, CAPP, Manager, Parking & Transportation Services, MD Anderson Cancer Center
Stephanie BarnesStephanie Barnes
Vice President Healthcare Services
LAZ Parking




Bryan Brown, Senior Associate, Water P Moore


Sponsored By:

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