Executive Training Program Overview
Get an in-depth look at how operations, data and client care translate into bottom line profitability and success. An NPA member exclusive, this program provides you with secrets for success in parking management and prepares you to successfully lead your team.
Add the NPA Executive Education Program to your convention registration. The course fee is $499.
Only NPA members can register for the NPA Executive Education Program. If you are not yet an NPA member, you can apply for membership and register at the same time. See 2019 NPA Convention Registration Page for full pricing details.
Get Certified: Attendance at the Executive Education Program provides 12 continuing education (CE) hour towards the CPP designation. Learn more.
The NPA Executive Education Program Faculty*:
- Armin José Cruz, MBA, IAP, Vice President, Parking Business Unit, Fort Worth, International Airport
- Tony DiPaolo, Senior Vice President, LAZ Parking
- Thomas Hartley, Assistant Vice President, Florida International University
- Lisa Sprouse, Vice President – Marketing, Premier Parking
- Mark Terrenzi, Senior Vice President of Operations, Colonial Parking, Inc. (DC)
* Faculty subject to change
Schedule at a Glance
Day 1 - Monday, October 21
8:00 a.m. - 9:00 a.m. Course Introductions
9:00 a.m. - 10:00 a.m. LEADERSHIP
Six Questions Every Executive and Leader Should Ask Themselves
10:15 a.m. - 11:15 a.m. OPERATIONS MANAGEMENT
Successful Operations Management Techniques that Lead to Advancement
11:30 a.m. - 12:30 p.m. EXECUTIVE MANAGEMENT
Understanding Parking as a Business
12:30 p.m. - 1:30 p.m. Lunch and Learn
Roundtable lunch with industry experts.
2:00 p.m. - 4:00 p.m. FACILITY TOUR
Tour parking operations at Walt Disney World
4:15 p.m. - 5:00 p.m. WRAP-UP DAY ONE
Day 2 - Tuesday, October 22
NPA Annual Convention and Exposition Experience
8:30 a.m. - 9:30 a.m. Opening Keynote and Breakfast
10:00 a.m. - 11:00 a.m. REVENUE MANAGEMENT
Maximizing Revenue and Yield in the Parking Industry
11:15 a.m. - 12:15 p.m. MARKETING
Using social media, technology, and online platforms to market parking operations
12:30 p.m. - 1:30 p.m. NPA Innovation Awards Luncheon
1:30 p.m. - 4:00 p.m. PARKING IN PRACTICE
4:00 p.m. - 4:30 p.m. Presentation of Certificates and Course Close