Frequently Asked Questions (and Their Answers)

Here is a list of the questions that NPA gets asked most frequently regarding the annual convention.

Attendee FAQs: See below - Includes answers to most general questions regarding registration, hotel, travel and program and event participation.

Exhibitor FAQs: Includes answers to questions relating to exhibiting, exhibitor deadlines, sponsorship opportunities, and booth personnel issues.

Speaker FAQs Includes answers to questions relating to the Call for Presentations process, speaking at the expo, speaker deadlines and  how to prepare, AV, fees and what NPA provides speakers.

If you have other questions, contact Eamon Connor at NPA at
General Convention Questions
What programs and events are included the conference registration?
OK, so what programs do I need to pay for in addition to the expo registration?
What meals are included with the conference registration?
Does NPA have a mobile app?
I’m a first-time attendee to the NPA Convention. Is there anything special I should know?
Will all conference programming be held at the Loews Sapphire Hotel?
Do you know where the 2020 NPA conference will be held?
How can I become a speaker at the NPA Conference & Expo?
What restrictions must I follow if I am walking the NPA show floor but I am not exhibiting?
I’m an International attendee. Can NPA provide an invitation letter for my attendance?
Where the 2020 NPA conference will be held?
I’m a first-time attendee to the NPA Convention. Is there anything special I should know?
My question is not here who should I contact?
Hotel and Travel Questions
What is the host hotel? Can I make my reservation now?
How much is it to park at the hotel?
If am I staying at the Loews Hotel does that allow me to access Universal Theme Park?
When is the NPA room bloc cut-off date?
I forgot to book my room by the cut-off date. What are my options?
Do I have to book a room at one of the NPA hotels?
I received an email from a company offering to offering lower rates than the NPA contracted rates at the host hotel. Is this legit?
Registration Questions
What are the registration rates?
When is the best time to register?
Can I register for a certain day or for expo hall only?
What registration discounts does NPA offer?
Do I have to be a member to attend the conference?
What is the expo cancellation policy?
What is the transfer/substitution policy?
What payment methods are accepted?
Is there a discount for students?
Can I buy tickets for individual events? What is the cost?