The Future of Parking
The Future of Parking

Innovation & Mobility

OEM, BLE, API, WTF!: The ABC's of Mobility & More >>

Frictionless Parking: How an Integrated Focus on the Customer Creates the Ultimate Parking >>

Technology Trends in Parking, Mobility, and Consumer Behavior >>

Valet Operations: Technology Trends and Tools >>

Caesars New Paid Parking System: A Case Study in Total Parking Integration >>

Greener Shuttle Services: Finding Grant Money for Alternative Fuel Vehicles >>

Zero Emission Shuttles: A Case-study From San Diego Airport Parking >>

OEM, BLE, API, WTF!: The ABC's of Mobility & More

Tuesday, October 23, 9:45 am - 10:45 am

Everybody is talking about the future of parking and mobility. So, join the conversation.

This session will examine how parking operations can be at the center of emerging tech trends such as navigation commerce, voice commerce, companion apps, autonomous vehicles, mobility as a service (MaaS,) and more.

It will also explore how the consumer will experience the parking facility of the future.

Nate Phillips, General Manager of West Coast Sales at SpotHero, will decode popular terminology like “mobility,” “OEM,” “BLE,” "API" and “LPR” and show how they all fit together in the ecosystem of our evolving industry. Nate will examine what car manufacturers (OEMs) are currently doing in this space to develop MaaS and how this will impact mobility and consumer behavior into the future.


Nate PhillipsNate Phillips
General Manager of West Coast Sales




Frictionless Parking: How an Integrated Focus on the Customer Creates the Ultimate Parking

Tuesday, October 23, 11:00 am - 12:00 pm

Today’s parking operators are swimming in “solutions” from a host of vendors and applications from PARCS systems, reservation platforms, mobile payments app, and more. But these are often different across operations, not well integrated, and they don’t give parking operators the fine detail and control that they need to serve their customers.

In this highly informative seminar, Ben Montgomery, President of Premium Parking, examines how to build an effective parking operation to produce a frictionless parking experience for customers, enhanced efficiency for operators and a better bottom line.


Ben MontgomeryBen Montgomery
Premium Parking


Technology Trends in Parking, Mobility, and Consumer Behavior

Wednesday, October 24, 9:45 am - 10:45 am

Technology is enhancing every aspect of the mobility landscape from mobile apps and payment platforms to way-finding solutions and services. Consumers can’t get enough of these products and their expectations are constantly rising.

Join a panel of tech-savvy experts who will explore the latest trends in technology-based mobility solutions. They will examine what’s news, what’s hot, and what’s next.    


Wen SangWen Sang
CEO & Co-founder




Mark Norman No Photo Provided Dan Roarty
Mark Norman
Managing Partner
Fraser McCombs Capital
Nick Litton
Dan Roarty
President &COO
No Photo Provided Jon Ziglar  
Juan Rodriguez
CEO & Co-founder
Jon Ziglar
ParkMobile USA, Inc.

Valet Operations: Technology Trends and Tools

Wednesday, October 24, 3:30 pm - 4:30 pm

In today’s on-line, wifi-enabled, and connected world professional valet operators have a plethora of devices, applications, and software to manage their business. From ticket tracking and vehicle activity reports to employee shift management and mobile payment solutions, new data management tools are everywhere. But what is the right tool for your valet operation? What key functions should valet operators be looking for in a technology solution, and what question should savvy buyers be asking of potential vendors?

Jeremy Hevener, Project Manager, Parking Systems, at Towne Park hosts a technology roundtable that will examine the latest technology tools and trends available to valet operators. Ask questions, take notes, and get some sage advice on your next technology tool.    


Jeremy HevenerJeremy Hevener
Project Manager, Parking Systems
Towne Park


Caesars New Paid Parking System: A Case Study in Total Parking Integration

Wednesday, October 24, 4:45 pm - 5:45 pm

Large manufacturers are faced with the difficult task of simplifying the ever evolving PARCS arena in the resort and casino markets.

To do this, PARCS manufactures must to be aware of three essential concepts that will allow them to pursue these larger ventures:

  1. Manufactures need to be able to work quickly and efficiently to meet deadlines provided by their stakeholders, while remaining flexible for any change orders that may be requested;
  2. They must possess the infrastructure to support cutting edge technologies to handle multiple parking structures from a single central command system, enabling the owner to efficiently operate all garages remotely;
  3. Manufacturers’ must have the ability to manage multiple integrations with diverse systems to simplify the operator’s processes, while improving the customer’s experience.

Caesars Entertainment, in partnership with TIBA Parking Systems, was able to make these concepts a reality while implementing their first universal PARCS solution.


John Whiteman Greg Mason Nick Barnes
John Whiteman
Executive Vice
President, Sales
Greg Mason
Vice President,
Technical Sales
Nick Barnes
Program Manager
EPMO Caesars Palace

Greener Shuttle Services: Finding Grant Money for Alternative Fuel Vehicles 

Thursday, October 25, 8:00 am - 8:45 am

Shuttle fleet operators are facing pressures to reduce emissions and to provide a more environmentally friendly service. A range of alternative fuels for shuttle fleets do exist and there is also state and federal financial support for this change. What is the right fuel source for your shuttle fleet? What should drive that decision and what other factors should a shuttle operator take into consideration when considering alternative fuel options?

In this informative seminar, Tony Bandiero of the Eastern Pennsylvania Alliance for Clean Transportation (EP-ACT) outline the financial case for a variety alternative fuels options from electric (EV) to CNG. They will also discuss the fuel infrastructure needed for each option and the cost for a business to put in a private fueling station.

A question and session follows the presentation.


John Groden, CPP Brianna Lawrence
John Groden, CPP
Operations Manager
Colonial Airport Parking
Brianna Lawrence
Senior Associate
Gladstein Neandross, and Associates (GNA)

Zero Emission Shuttles: A Case-study From San Diego Airport Parking

Thursday, October 25, 9:00 am - 10:00 am

Shuttle fleet owners, Zero Emission Vehicle Transportation (ZEV) is here!  In California, airport shuttle buses, municipal transit and portside freight vans are all mandated to transition to electric vehicles.

Learn about these changes and hear how San Diego Airport Parking Company transitioned to a zero emission shuttle fleet. Learn from their experience and hear how technology, air quality, innovation and sustainability are changing the business of transportation.

You will see how both incentives and mandates will affect transportation operations in urban dense populated areas, parking industries, transit, and ridesharing services.  And you will discover what programs are available to provide you with rebates and other benefits available when you drive electric. 

You will also benefit from the wisdom of early adopters and be able to avoid the challenges that they faced. 

The seminar will answer the following questions:

  • What are the benefits that I can expect with a ZEV?
  • What are the red flags to avoid?
  • What are the questions you need to ask when planning to adopt electric?
  • How do I understand the operational cost of electric vehicles?
  • What are the policies and rules that are affecting this change?

Plus a host of other questions.

A question and answer session follows the presentation.


Lisa McGheeLisa McGhee
Operations and Environmental Affairs Manager
San Diego Airport Parking Company