Overview

Executive Training Program Overview
Get an in-depth look at how operations, data and client care translate into bottom line profitability and success. An NPA member exclusive, this program provides you with secrets for success in parking management and prepares you to successfully lead your team.
Program Fee:
Add the NPA Executive Education Program to your convention registration. The course fee is $499.
Only NPA members can register for the NPA Executive Education Program. If you are not yet an NPA member, you can apply for membership and register at the same time. See 2018 NPA Convention Registration Page for full pricing details.
Get Certified: Attendance at the Executive Education Program provides 12 continuing education (CE) hour towards the CPP designation. Learn more.
The NPA Executive Education Program Faculty*:
- Shelley Row, MBA, P.E.
- Tony DiPaolo, Senior Vice President, LAZ Parking
- Thomas Hartley, Assistant Vice President, Florida International University
- Tim Maginn, T2 Systems
- Frank Ching, CPP, LA County Metropolitan Transportation Authority
- Vicki Pero, CPP, Principal, Marlyn Group, LLC
* Faculty subject to change
Schedule at a Glance
Day 1 - Monday, October 22
9:00 a.m. - 10:00 a.m. LEADERSHIP
Developing the Management Mindset—How to Motivate & Manage Effectively
10:15 a.m. - 11:15 a.m. OPERATIONS MANAGEMENT
Successful Operations Management Techniques that Lead to Advancement
11:30 a.m. - 12:30 p.m. EXECUTIVE MANAGEMENT
Understanding Parking as a Business
12:30 p.m. - 1:30 p.m. Lunch and Learn
Roundtable lunch with industry experts.
2:00 p.m. - 4:00 p.m. FACILITY TOUR
Tour parking operations at Caesars Palace and Paris Casino
4:15 p.m. - 5:00 p.m. WRAP-UP DAY ONE
Day 2 - Tuesday, October 23
NPA Annual Convention and Exposition Experience
8:30 a.m. - 9:30 a.m. Opening Keynote and Breakfast
10:00 a.m. - 11:00 a.m. EXECUTIVE MANAGEMENT
Negotiation Skills in an RFP Environment
11:15 a.m. - 12:15 p.m. FINANCE
Accounting & Auditing practices
12:30 p.m. - 1:30 p.m. Lunch
1:30 p.m. - 4:00 p.m. PARKING IN PRACTICE
Case-study Practicum
4:00 p.m. - 4:30 p.m. Presentation of Certificates and Course Close