Monday, October 22
|
Session Title |
Venue |
Track |
8:30 AM - 4:30 PM
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
8:59 AM - 4:00 PM
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
NEW NPA's Smart Cities Solutions Forum
|
Caesars Palace |
In-depth Learning Experience
|
8:59 AM - 4:45 PM
|
CPP Preparation Classes
|
Caesars Palace |
In-depth Learning Experience
|
CPP Preparation Classes
|
Caesars Palace |
In-depth Learning Experience
|
CPP Preparation Classes
|
Caesars Palace |
In-depth Learning Experience
|
CPP Preparation Classes
|
Caesars Palace |
In-depth Learning Experience
|
CPP Preparation Classes
|
Caesars Palace |
In-depth Learning Experience
|
CPP Preparation Classes
|
Caesars Palace |
In-depth Learning Experience
|
9:00 AM - 9:15 AM
|
Smart Cities: Welcome and Opening Remarks
|
Caesars Palace |
In-depth Learning Experience
|
9:00 AM - 9:30 AM
|
CPP Class 1: Certified Parking Professional: Ready, Set, Study for the CPP
|
Caesars Palace |
In-depth Learning Experience
|
CPP Class 1: Certified Parking Professional: Ready, Set, Study for the CPP
|
Caesars Palace |
In-depth Learning Experience
|
9:15 AM - 9:45 AM
|
Smart Cities: Commercial Parking in the City of Tomorrow
|
Caesars Palace |
In-depth Learning Experience
|
9:45 AM - 10:45 AM
|
CPP Class 2: Human Resource Management and Customer Service the Parking Industry
|
Caesars Palace |
In-depth Learning Experience
|
9:45 AM - 11:00 AM
|
Smart Cities: Smart City 2030 - Keynote Panel
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: Smart City 2030 - Keynote Panel
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: Smart City 2030 - Keynote Panel
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: Smart City 2030 - Keynote Panel
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: Smart City 2030 - Keynote Panel
|
Caesars Palace |
In-depth Learning Experience
|
11:00 AM - 12:00 PM
|
CPP Class 3: Parking Facility Design and Technology
|
Caesars Palace |
In-depth Learning Experience
|
11:30 AM - 12:30 PM
|
Smart Cities: The Smart Parking Landscape: 2030
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: The Smart Parking Landscape: 2030
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: The Smart Parking Landscape: 2030
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: The Smart Parking Landscape: 2030
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: The Smart Parking Landscape: 2030
|
Caesars Palace |
In-depth Learning Experience
|
12:30 PM - 2:00 PM
|
NEW: Smart Cities Lunch Program: 21st Century Solutions for Cities & Transportation
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program Lunch
|
Caesars Palace |
In-depth Learning Experience
|
1:15 PM - 2:15 PM
|
CPP Class 4: Management, Administration & Operations
|
Caesars Palace |
In-depth Learning Experience
|
2:00 PM - 3:30 PM
|
Smart Cities: Smart Cities in Action
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: Smart Cities in Action
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: Smart Cities in Action
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: Smart Cities in Action
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: Smart Cities in Action
|
Caesars Palace |
In-depth Learning Experience
|
Smart Cities: Smart Cities in Action
|
Caesars Palace |
In-depth Learning Experience
|
2:00 PM - 4:00 PM
|
Parking Operations Facility Tour: Caesars Palace SOLD OUT
|
Caesars Palace and Paris Resort |
|
3:45 PM - 4:45 PM
|
CPP Class 6:Types of Parking Operations
|
Caesars Palace |
In-depth Learning Experience
|
CPP Class 6:Types of Parking Operations
|
Caesars Palace |
In-depth Learning Experience
|
CPP Class 6:Types of Parking Operations
|
Caesars Palace |
In-depth Learning Experience
|
CPP Class 6:Types of Parking Operations
|
Caesars Palace |
In-depth Learning Experience
|
CPP Class 6:Types of Parking Operations
|
Caesars Palace |
In-depth Learning Experience
|
CPP Class 6:Types of Parking Operations
|
Caesars Palace |
In-depth Learning Experience
|
Tuesday, October 23
|
Session Title |
Venue |
Track |
8:00 AM - 9:30 AM
|
NPA Opening Breakfast Event and Keynote Address “Innovate or Perish: How the Parking Industry Can Stop Being A Commodity and Add More Value to the Customer”
|
Harrah's |
Networking Events
|
NPA Opening Breakfast Event and Keynote Address “Innovate or Perish: How the Parking Industry Can Stop Being A Commodity and Add More Value to the Customer”
|
Harrah's |
Networking Events
|
9:45 AM - 10:45 AM
|
Congestion Costs: How Smart Parking Can Be a Solution to Urban Congestion
|
Harrah's |
Peak Performance
|
Congestion Costs: How Smart Parking Can Be a Solution to Urban Congestion
|
Harrah's |
Peak Performance
|
Congestion Costs: How Smart Parking Can Be a Solution to Urban Congestion
|
Harrah's |
Peak Performance
|
Frictionless Parking in Culver City, CA: A State-of-the-art Retail Experience for Consumers
|
Harrah's |
The Future of Parking
|
Frictionless Parking in Culver City, CA: A State-of-the-art Retail Experience for Consumers
|
Harrah's |
The Future of Parking
|
Leadership Development: In-House Training, Corporate Universities, and the Search for Talent
|
Harrah's |
Managing the Consumer Experience
|
Leadership Development: In-House Training, Corporate Universities, and the Search for Talent
|
Harrah's |
Managing the Consumer Experience
|
Leadership Development: In-House Training, Corporate Universities, and the Search for Talent
|
Harrah's |
Managing the Consumer Experience
|
OEM, BLE, API, WTF!: The ABC's of Mobility & More
|
Harrah's |
Innovation and Mobility
|
Parking Command Centers: When to Develop Them, How to Make Them Successful
|
Harrah's |
Critical Conversations
|
Parking Command Centers: When to Develop Them, How to Make Them Successful
|
Harrah's |
Critical Conversations
|
10:00 AM - 4:30 PM
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
NPA Executive Training Program
|
Caesars Palace |
In-depth Learning Experience
|
11:00 AM - 12:00 PM
|
Frictionless Parking: How an Integrated Focus on the Customer Creates the Ultimate Parking Solution
|
Harrah's |
Innovation and Mobility
|
Sustainability Series:. Parking's Role in The University and Healthcare Environment - VCU's Sustainable Vision
|
Harrah's |
The Future of Parking
|
Sustainability Series:. Parking's Role in The University and Healthcare Environment - VCU's Sustainable Vision
|
Harrah's |
The Future of Parking
|
Sustainability Series:. Parking's Role in The University and Healthcare Environment - VCU's Sustainable Vision
|
Harrah's |
The Future of Parking
|
UC Merced's Campus of the Future: Multi-modal, Sustainable, and Connected: A Case-study
|
Harrah's |
Managing the Consumer Experience
|
Urban Mobility: Current Data and Future Trends
|
Harrah's |
Peak Performance
|
Valet Operations: Risk, Reward and ROI
|
Harrah's |
Critical Conversations
|
12:00 PM - 1:30 PM
|
NPA Annual Innovation Awards Luncheon
|
Harrah's |
Networking Events
|
NPA Annual Innovation Awards Luncheon
|
Harrah's |
Networking Events
|
2:00 PM - 3:00 PM
|
Think Tank 1: On-street Parking Trends: To Charge or not to Charge
|
Caesars Palace |
Show-Floor Experiences
|
Wednesday, October 24
|
Session Title |
Venue |
Track |
8:00 AM - 9:30 AM
|
Top Tech & Automotive Strategists Answer: What’s the Future of Shared Mobility?
|
Caesars Palace |
Networking Events
|
Top Tech & Automotive Strategists Answer: What’s the Future of Shared Mobility?
|
Caesars Palace |
Networking Events
|
Top Tech & Automotive Strategists Answer: What’s the Future of Shared Mobility?
|
Caesars Palace |
Networking Events
|
Top Tech & Automotive Strategists Answer: What’s the Future of Shared Mobility?
|
Caesars Palace |
Networking Events
|
Top Tech & Automotive Strategists Answer: What’s the Future of Shared Mobility?
|
Caesars Palace |
Networking Events
|
9:00 AM - 12:00 PM
|
Valet Operations Certificate Program
|
Caesars Palace |
In-depth Learning Experience
|
Valet Operations Certificate Program
|
Caesars Palace |
In-depth Learning Experience
|
9:45 AM - 10:45 AM
|
Active Shooter and Critical Incident Management: How to Plan for, Deal With, and Recover from a Major Incident at your Facility
|
Caesars Palace |
Managing the Consumer Experience
|
Technology Trends in Parking, Mobility, and Consumer Behavior
|
Caesars Palace |
Innovation and Mobility
|
Technology Trends in Parking, Mobility, and Consumer Behavior
|
Caesars Palace |
Innovation and Mobility
|
Technology Trends in Parking, Mobility, and Consumer Behavior
|
Caesars Palace |
Innovation and Mobility
|
Technology Trends in Parking, Mobility, and Consumer Behavior
|
Caesars Palace |
Innovation and Mobility
|
Technology Trends in Parking, Mobility, and Consumer Behavior
|
Caesars Palace |
Innovation and Mobility
|
The Damus CEO Forum: Insights from the Greatest Minds in Parking
|
Caesars Palace |
Peak Performance
|
The Damus CEO Forum: Insights from the Greatest Minds in Parking
|
Caesars Palace |
Peak Performance
|
The Damus CEO Forum: Insights from the Greatest Minds in Parking
|
Caesars Palace |
Peak Performance
|
The Damus CEO Forum: Insights from the Greatest Minds in Parking
|
Caesars Palace |
Peak Performance
|
The Future of Municipal Parking: An Overview
|
Caesars Palace |
The Future of Parking
|
The Future of Municipal Parking: An Overview
|
Caesars Palace |
The Future of Parking
|
You're Hired: Successful Tactics to Find, Hire, AND Keep Front Line Employees
|
Caesars Palace |
Critical Conversations
|
10:00 AM - 12:00 PM
|
Facility Tour: MGM Resorts Las Vegas SOLD OUT
|
MGM Resorts |
Facility Tours
|
11:30 AM - 12:30 PM
|
Think Tank 2: Mobility as a Service. How will MaaS affect Parking?
|
Caesars Palace |
Show-Floor Experiences
|
3:30 PM - 4:30 PM
|
Closing the Deal: How to Successfully Talk to Your Customers About Parking
|
Caesars Palace |
Managing the Consumer Experience
|
Closing the Deal: How to Successfully Talk to Your Customers About Parking
|
Caesars Palace |
Managing the Consumer Experience
|
Closing the Deal: How to Successfully Talk to Your Customers About Parking
|
Caesars Palace |
Managing the Consumer Experience
|
Parking 2.0: Mobility Centers as a Future for Parking Decks
|
Caesars Palace |
The Future of Parking
|
Valet Operations: Technology Trends and Tools
|
Caesars Palace |
Innovation and Mobility
|
Young Guns, Hot Shots, and Straight Shooters: NPA 40 under 40 Winners Tell Their Tale
|
Caesars Palace |
Critical Conversations
|
Young Guns, Hot Shots, and Straight Shooters: NPA 40 under 40 Winners Tell Their Tale
|
Caesars Palace |
Critical Conversations
|
Young Guns, Hot Shots, and Straight Shooters: NPA 40 under 40 Winners Tell Their Tale
|
Caesars Palace |
Critical Conversations
|
Young Guns, Hot Shots, and Straight Shooters: NPA 40 under 40 Winners Tell Their Tale
|
Caesars Palace |
Critical Conversations
|
Young Guns, Hot Shots, and Straight Shooters: NPA 40 under 40 Winners Tell Their Tale
|
Caesars Palace |
Critical Conversations
|
4:45 PM - 5:45 PM
|
Airport Parking: How Technology is Improving the Passenger Experience
|
Caesars Palace |
Managing the Consumer Experience
|
Airport Parking: How Technology is Improving the Passenger Experience
|
Caesars Palace |
Managing the Consumer Experience
|
Airport Parking: How Technology is Improving the Passenger Experience
|
Caesars Palace |
Managing the Consumer Experience
|
Airport Parking: How Technology is Improving the Passenger Experience
|
Caesars Palace |
Managing the Consumer Experience
|
Big Fat Mystery: How to Use Covert Customers to Stop Theft, Manage Risk, and Improve Service Delivery in a Parking Operation
|
Caesars Palace |
Critical Conversations
|
Big Fat Mystery: How to Use Covert Customers to Stop Theft, Manage Risk, and Improve Service Delivery in a Parking Operation
|
Caesars Palace |
Critical Conversations
|
Caesars New Paid Parking System: A Case Study in Total Parking Integration
|
Caesars Palace |
Innovation and Mobility
|
Caesars New Paid Parking System: A Case Study in Total Parking Integration
|
Caesars Palace |
Innovation and Mobility
|
Caesars New Paid Parking System: A Case Study in Total Parking Integration
|
Caesars Palace |
Innovation and Mobility
|
Mobility Trends: TNC's - What We Know, What We Should Know - What's Next
|
Caesars Palace |
The Future of Parking
|
Mobility Trends: TNC's - What We Know, What We Should Know - What's Next
|
Caesars Palace |
The Future of Parking
|
Small and Medium Parking Operators Legal Issues Forum
|
Caesars Palace |
Peak Performance
|
Thursday, October 25
|
Session Title |
Venue |
Track |
8:00 AM - 8:45 AM
|
Choose Wisely: B2C Marketing Tactics That Work
|
Caesars Palace |
Managing the Consumer Experience
|
Curb Management Strategies – Finding What Works: The Las Vegas Experience
|
Caesars Palace |
Peak Performance
|
Greener Shuttle Services: Finding Grant Money for Alternative Fuel Vehicles
|
Caesars Palace |
Innovation and Mobility
|
The Challenges and Opportunities of Autonomous Vehicles and Parking
|
Caesars Palace |
The Future of Parking
|
The Challenges and Opportunities of Autonomous Vehicles and Parking
|
Caesars Palace |
The Future of Parking
|
Young Professionals: How to Communicate with Parking Executives to Drive Results
|
Caesars Palace |
Critical Conversations
|
Young Professionals: How to Communicate with Parking Executives to Drive Results
|
Caesars Palace |
Critical Conversations
|
8:30 AM - 11:30 AM
|
Emergency Preparedness Certificate Program
|
Caesars Palace |
In-depth Learning Experience
|
9:00 AM - 10:00 AM
|
Curb Appeal: How Cincinnati's Integrated Parking Management Approach Has Raised Revenue and Reduced Congestion
|
Caesars Palace |
Peak Performance
|
Curb Appeal: How Cincinnati's Integrated Parking Management Approach Has Raised Revenue and Reduced Congestion
|
Caesars Palace |
Peak Performance
|
Parking Automation: Innovative Solutions for Tight Space Challenges
|
Caesars Palace |
The Future of Parking
|
Parking Automation: Innovative Solutions for Tight Space Challenges
|
Caesars Palace |
The Future of Parking
|
Parking Automation: Innovative Solutions for Tight Space Challenges
|
Caesars Palace |
The Future of Parking
|
Service Recovery: Learning What Went Wrong and How to Put it Right
|
Caesars Palace |
Managing the Consumer Experience
|
Service Recovery: Learning What Went Wrong and How to Put it Right
|
Caesars Palace |
Managing the Consumer Experience
|
Zero Emission Shuttles: A Case-study From San Diego Airport Parking
|
Caesars Palace |
Innovation and Mobility
|
Zero Emission Shuttles: A Case-study From San Diego Airport Parking
|
Caesars Palace |
Innovation and Mobility
|
Zero Emission Shuttles: A Case-study From San Diego Airport Parking
|
Caesars Palace |
Innovation and Mobility
|
Zero Emission Shuttles: A Case-study From San Diego Airport Parking
|
Caesars Palace |
Innovation and Mobility
|
9:00 AM - 4:00 PM
|
Healthcare MasterClass
|
Caesars Palace |
In-depth Learning Experience
|
Healthcare MasterClass
|
Caesars Palace |
In-depth Learning Experience
|
Healthcare MasterClass
|
Caesars Palace |
In-depth Learning Experience
|
Healthcare MasterClass
|
Caesars Palace |
In-depth Learning Experience
|
Healthcare MasterClass
|
Caesars Palace |
In-depth Learning Experience
|
Healthcare MasterClass
|
Caesars Palace |
In-depth Learning Experience
|