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NPA Convention Education

SMART CITIES EXECUTIVE EDUCATION VALET SERVICE EDUCATION TRACKS CPP & CERTIFICATES


This year’s theme is “The Mobility Revolution” will explore the interface between technology, transportation, consumers, and business.

If you are a parking business owner, operator, manager, or supplier you can’t afford to miss this essential event in the parking and mobility calendar.


NPA Smart Cities Solutions Forum:

OCTOBER 21, 2019
Bringing together the latest researchers, thought leaders, practitioners, and business analysts in the mobility landscape. Executive interviews, expert panels and case study presentations facilitate a constructive debate, create a platform to exchange ideas and bring the latest insights around the mobility revolution into focus. More information & schedule coming soon.

NPA Executive Education Program:

OCTOBER 21-22, 2019
Exclusive training available only to NPA commercial and valet operator members. Intensive leadership training for up & coming commercial and valet parking managers/leaders. The program examines the business of parking from multiple perspectives including leadership skills, operational excellence, business development and career path development. More information & schedule coming soon.

NPA Valet Service Excellence Program:

OCTOBER 21, 2019
Exclusive training available only to NPA valet operator members. Intensive leadership training for up & coming valet parking managers/leaders. The program delivers the business of valet operations from multiple perspectives including leadership skills, operational excellence, business development and career path development. More information & schedule coming soon.

Education Tracks:

STRATEGY & BUSINESS INTELLIGENCE:

Examine the latest industry trends and developments in parking, mobility and the wider business world. Concentrated on the mobility, technology, and investment nexus, we will examine the short and medium-term investment outlook; the future for TNC’s, NPA’s latest research and analysis, the future of parking, and studies in leadership. Detailed session descriptions coming soon.

CONNECTING THE CONSUMER:

Software applications, web platforms and technology-driven mobility solutions. You will experience how parking operators are using smart technology, mobile apps and shared data platforms to connect with customers, provide them with a frictionless parking experience, and improve their bottom line. Detailed session descriptions coming soon.

WORKFORCE DEVELOPMENT:

Focused on tools and trends to help operators find, train and retain the very best talent. Learn how to build a culture to attract and retain employees; how to fast-track your career; how to build a diverse work-force; and how to lead in a changing landscape. Detailed session descriptions coming soon.

MOBILITY OPERATIONS:

Focused on current trends and best practices in parking operations. Learn to optimize special event parking, transportation shuttle management, parking in the health-care environment, and curb management strategies. Explore LPR technology, gateless parking solutions, as well as safety and maintenance issues. Detailed session descriptions coming soon.

 

CPP & Certificates:

CERTIFIED PARKING PROFESSIONAL COURSE:

OCTOBER 21, 2019
Preparing you for the industry's foremost certification. Get in-depth knowledge on how to prepare for the certification process by connecting with peers and the resources you need to successfully earn the CPP designation. Included in conference registration. Details coming soon.

VALET OPERATIONS CERTIFICATE:

Ensure you are providing the best experience possible to clients and customers. NPA's Valet Operators Certificate Program provides an in-depth look at the fundamentals and best practices of valet parking operations. Details coming soon.

EMERGENCY PREPAREDNESS CERTIFICATE:

From weather-related issues to active shooters in the workplace, emergencies can affect parking facilities and operations at any time. It is critical that parking managers be able to respond to these emergencies diligently, professionally, and effectively. Prepare now to manage risk, safeguard employees and patrons and protect business assets. Details coming soon.