Healthcare MasterClass Schedule



NPA

 

Thursday, October 5

9:00 a.m. - 9:30 a.m. Breakfast & Welcome (provided)
 

Customer Experience of Hospital Parking and Transportation
What is patient experience related to parking?
Who are your "customers"?
How do you prioritize physicians, employees, professors, etc.?

 

Access to Care: Parking Inventory Management and Transportation Options
How to manage parking occupancy
Providing options for patient access to care
Construction support, shuttle reliability, and more…

12:30 p.m. - 1:30 p.m. Networking Lunch (provided)
 

Responsible Business
4 Corner Best Practice Sharing
Are hospital parking rates different from the industry?
Why?
Audit,
Alternative Commuting,
Emission Reduction technologies

 

Engagement
How do we train parking employees different at hospitals?
Outsource employees - part of the family
What is unique to hospital safety and security?  

3:30 p.m.

Adjourn 
Networking meet-up at Rocks lounge.