Executive Training Program Overview

Get an in-depth look at how operations, data and client care translate into bottom line profitability and success. An NPA member exclusive, this program provides you with secrets for success in parking management and prepares you to successfully lead your team.

Executive Training Program Fee:

Only NPA members can register for the Executive Training Program. If you're not yet a member, you can apply for membership and register at the same time.

The Executive Training Progam is a separate ticketed event with a separate registration fee from the NPA Convention & Expo.

There are 2 ways to attend the Executive Training Program:

  1. Register just for the Executive Training Program.

    Regular (by September 22): $1,095
    On-site: $1,495

    Fee covers Executive Training Program on Monday, PLUS you get full Convention & Expo access on Tuesday, October 3.
  2. Register for the NPA Convention & Expo, and add the Executive Training Program to your convention registration.

    When your register for Convention, you can add the Executive Training Program to your registration for $395.

Register today >>


NPA Executive Education Program Faculty:

  • Shelley Row, MBA, P.E
  • Mark Muglich, ABM Parking (retired)
  • Jeff Wolfe, The Car Park
  • Brett Harwood, Welcome Parkimng LLC
  • Andrew LaMothe, NuPark LLC
  • Tiffany Yu, NuPark LLC
  • Tim Maginn, T2 Systems and Frank Ching
  • Vicki Pero, CPP, The Marlyn Group
  • Sylvia Zimmeramn, Colonial Parking

Program Schedule:

The Executive Training Program includes a day of intensive training on parking management, plus full access to the NPA Convention & Expo on Tuesday, October 3. 

Monday, October 2:
  • Intensive Fundamentals of Parking Management Training (view session details below)
  • Welcome Breakfast and Network Lunch
  • NPA Annual Convention Opening Celebration

Tuesday, October 3:
  • NPA Annual Convention & Expo
    (including breakfast, lunch, keynote, education sessions and expo hall)
Monday, October 2 Schedule:
Fundamentals of Parking Management Sessions 

8:00 a.m.-9:00 a.m. LEADERSHIP

Developing the Management Mindset: Effective Decision making Tools, Techniques & Skills to Advance as a Leader

Learn how to develop a management mindset that advances your leadership and your organization. Find out how to apply leadership principles to enhance team performance. Gain an understanding of emotional intelligence, decision making and effectively building consensus and supporting corporate strategy.

Learning Objectives:
  1. Gain a broad knowledge of leadership qualities of effective leaders.
  2. Learn how to enhance team performance with specific management techniques.
  3. Identify skill to build that will help you increase your capability as a leader.  
9:00 a.m.-10:00 a.m. OPERATIONS MANAGEMENT

Successful Operations Management Techniques that Lead to Advancement

Learn from an experienced parking leader who rose through the ranks from facility manager to overseeing parking operations across the U.S. Find out what fundamental skills facilitate smooth operations. Learn how to build a team and leverage your skills to lead at a higher level.

Learning Objectives:
  1. Learn the operations cycle necessary to manage a facility effectively.
  2. Find out how to train your staff to operate as a high-performance team.
  3. Get strategies that improve operations and position you to operate at a higher level.
Mark Muglich
ABM President, Retired
Immediate Past Board Chair, NPA
10:15 a.m.-11:15 a.m. EXECUTIVE MANAGEMENT

Understanding Parking as a Business

In this session, learn from an experienced owner operator about the importance of asset management, key drivers for parking business success and data, reports and financials that tell the story you need to understand to operate parking as a business to serve your organization, its parkers and clients.

Learning Objectives:
  1. Learn how to think about parking as a business and the key drivers for success.
  2. Get strategies for how to think like an asset manager to bring better value to your clients.
  3. Find out what metrics really matter and how to look at data as a business leader.
11:15 a.m.-11:30 a.m. Break
11:30 a.m.-12:30 p.m. Crossover to CPP Session on Accounting & Auditing
12:30 p.m.-1:30 p.m. Lunch Roundtable: Your Career Questions Answered
2:00 p.m.-3:30 p.m. Negotiation Skills in an RFP Environment

Develop an understanding of the RFP process. Get a view from both sides of the RFP process on what the process is, how it works and how you as a leader can advance your organization throughout the RFP process both formally and informally.

Learning Objectives:
  1. Gain an understanding of the RFP process from strategy to components & how to utilize a pre-bid meeting effectively.
  2. Learn how to define your competitive strategy and assess client needs.
  3. Find out how to structure a response, align scoring criteria and foster dialogue.
3:30 p.m.-4:00 p.m. Crossover to CPP Peer Network
6:00 p.m.-7:30 p.m. NPA Convention Opening Night Celebration